Counselor, Transition and Intervention

• Utilize Slate CRM to manage and track the recruitment process efficiently
• Analyze data and metrics to identify trends, challenges, and opportunities to enhance recruitment strategies
• Utilize various digital platforms to connect with prospective students
• Provides one-on-one counseling and coaching for students facing academic, financial, or personal difficulties
• Develops individualized intervention plans to help students overcome obstacles and persist in their academic journey
• Serves as the primary contact for students flagged through early alert systems
• Assists students with navigating university policies, academic resources, and financial aid options
• Travel to college fairs, recruitment events, high schools, etc.
• Establish and maintain strong relationships with prospective students, families, and high schools
• Host engaging virtual and in-person events
• Collaborate with developing and maintaining strong relationships with college deans, departments and faculty
• Tailor one-on-one counseling sessions to address individual academic and career aspirations
• Assist the Dual Credit team in creating classroom presentations
• Works with first-year, transfer, and returning students to ensure a smooth transition to EKU
• Provides structured coaching sessions, workshops, and engagement programming
• Collaborates with faculty and student success teams to identify at-risk students early and implement intervention strategies
• Coordinates intervention plans with academic advising, mental health services, financial aid, and tutoring
• May collaborate with college leadership to provide summer camp opportunities to high school students
• Hire and train student ambassadors
• Works closely with the Senior Director of Enrollment & Intervention to track student progress, report intervention outcomes, and refine support strategies
• Maintains accurate case notes and documentation
• Assist in the development of college-specific orientation programming
• Collaborate with academic advisors to address program-specific questions
• Conduct timely intervention outreach to students on academic probation, those with financial holds, and students identified as high-risk for attrition
• Develops communication strategies to connect with disengaged students and encourage re-engagement
• Assists in the design and implementation of persistence initiatives
• Completes other duties as assigned

• Bachelor’s degree in Counseling, Psychology, Social Work, Higher Education, or a related field
• Minimum two years of experience in recruitment, student success coaching, counseling, crisis intervention, or academic support services
• Experience working with at-risk student populations, retention initiatives, or case management preferred
• Strong understanding of data-informed recruitment, student development, academic advising, and persistence strategies
• Occasional travel and evening/weekend work may be required for recruitment and engagement events

Master’s degree preferred in Counseling, Higher Education Administration, Social Work, or Student Affairs