CrawlJobs Logo

Counselor, Enrollment

eku.edu Logo

Eastern Kentucky University

Location Icon

Location:
United States , Richmond

Category Icon
Category:
Education

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Graduate, Online, Adult, and Transfer Enrollment Counselor serves as a dedicated resource for nontraditional student populations, providing personalized guidance and support throughout the admissions and enrollment process. This role assists graduate students, online learners, adult learners, and transfer students in navigating application requirements, financial aid options, academic pathways, and institutional resources to ensure a seamless transition to EKU. This position plays a critical role in recruitment, student engagement, and persistence, helping prospective students overcome barriers and make informed decisions about their educational journey at EKU.

Job Responsibility:

  • Serves as the primary contact for graduate, online, adult, and transfer students, providing guidance on academic programs, admissions requirements, and financial aid options
  • Assists prospective students in completing the application, transfer credit evaluation, and enrollment process
  • Conducts one-on-one advising sessions to support students
  • Works with Marketing & Engagement team to develop targeted messaging and outreach strategies
  • Provides detailed application support, ensuring students understand program-specific admission requirements and deadlines
  • Assists transfer students in evaluating prior coursework and navigating credit transfer processes
  • Collaborates with academic departments to ensure seamless transitions and clear degree pathways
  • Leverages Technolutions Slate or other CRM platforms to manage student inquiries, track engagement, and personalize outreach efforts
  • Implements automation workflows, email sequences, and follow-up campaigns
  • Monitors CRM analytics to assess outreach effectiveness
  • Maintains accurate records of student interactions, application progress, and enrollment outcomes
  • Builds relationships with community colleges, corporate partners, military organizations, and professional associations
  • Represents EKU at transfer fairs, graduate school expos, employer-sponsored education events, and online recruitment webinars
  • Works with university leadership to identify opportunities for articulation agreements and professional development partnerships

Requirements:

  • Bachelor's degree in Higher Education, Business, Marketing, Communications, or a related field
  • Minimum two years of experience in higher education admissions, student recruitment, advising, or enrollment management

Nice to have:

  • Master's degree in Student Affairs, Higher Education Administration, or Enrollment Management
  • Experience working with graduate, online, transfer, or adult student populations
  • Strong understanding of CRM-driven engagement, transfer credit evaluation, and online learning enrollment processes

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Eastern Kentucky University - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Counselor, Enrollment

Enrollment Advisor - Spanish Speaking

As an Enrollment Advisor you will be instrumental in promoting Hult's top-ranked...
Location
Location
Colombia , Bogota
Salary
Salary:
Not provided
careers.ef.com Logo
EF Education First
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • High level English and Spanish proficiency, with the ability to communicate clearly, concisely and professionally
  • Strong interpersonal and communication skills
  • Excellent presentation skills
  • Passionate about working in a multicultural environment
  • Proven track record in Business Development or related roles
  • Ability to create, maintain and extend professional relationships
  • Ease to create and use network to make projects progress
  • Strong organizational and time-management abilities
  • Ability to multi-task and flexibility to adjust to changing priorities
Job Responsibility
Job Responsibility
  • Actively promote our bachelor’s programs to selected schools and counselors
  • Develop new and nurture existing relationships with high schools in your region with a particular emphasis on building relationships with school counselors
  • Travel across the region to attend fairs and school visits and to host and facilitate workshops and webinars
  • Organize and host counselor events locally and on campuses where required
  • Work with the Director of Enrollment to plan go to market strategies, adapting plans where needed depending on market response
  • Generate enrollment growth year on year, focusing pipeline conversion and retention rates
  • Identify candidate fit for the program by understanding student profile and goals
  • Provide guidance on financial requirements, supporting with merit and needs-based scholarship applications where necessary
  • Manage retention effectively, hosting in-person and virtual events, supporting with visa and accommodation needs and connecting student communities together
  • Engage with all additional stakeholders required in the enrollment journey (parents, counselors and agents) through phone, email, video and in-person interactions
What we offer
What we offer
  • Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment
  • Fulltime
Read More
Arrow Right

Enrollment counselor

As an Enrollment Counselor, you will be part of the Enrollment Team, enabling us...
Location
Location
India
Salary
Salary:
Not provided
coursera.org Logo
Coursera
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Education, Business, Marketing, or a related field
  • Excellent communication and interpersonal skills, with fluency in English
  • Strong sales acumen with a proven ability to close deals
  • Understanding of the EdTech industry and online learning landscape
  • Proficiency in CRM tools and data management
  • Ability to actively listen and empathize with potential learners
Job Responsibility
Job Responsibility
  • Lead Engagement and Qualification: Identify and engage potential learners through various channels
  • Counseling and Information Delivery: Provide comprehensive information about course curricula, faculty, career outcomes, pricing, and payment options
  • Sales Conversion: Address concerns, highlight program benefits, and guide potential learners to enroll
  • CRM Management: Maintain accurate records of interactions with leads
  • Target Achievement: Meet weekly, monthly, and quarterly enrollment targets
  • Relationship Building: Establish rapport with prospective students
  • Objection Handling: Effectively address common concerns and objections
  • Fulltime
Read More
Arrow Right

Enrollment Services Site Coordinator

Westside Family Healthcare is a nonprofit organization that provides high qualit...
Location
Location
United States , Bear
Salary
Salary:
Not provided
westsidehealth.org Logo
Westside Family Healthcare Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Six months or more of experience using Microsoft Office suite (Word, Excel, Outlook)
  • Valid driver’s license, reliable transportation and ability to travel independently between work locations, including external outreach events
  • Lift, carry, and transport up to 35 pounds of outreach materials to and from event locations during setup and cleanup
  • Willingness to work evenings and/or weekends as needed
  • Willingness to deliver presentations at public events
  • Willingness to submit to a criminal background check in accordance with state and federal requirements
Job Responsibility
Job Responsibility
  • Provide assistance to WFH patients and consumers who need access to financial support for health care services, including Medicaid, Health Care Connections (HCC), Screening for Life (SFL), and the Health Insurance Marketplace
  • Develop extensive knowledge of health care and social service resources available in the community
  • Educate individuals on program eligibility criteria, required documentation, and the application process for various financial assistance programs
  • Explain additional health programs and community resources and connect patients and consumers with appropriate enrollment pathways
  • Assist with program applications, gathering documentation and serving as a liaison with the Enrollment Services Program Coordinator to complete the enrollment process
  • Complete and maintain all required certifications (Certified Application Counselor, Navigator certification, or equivalent)
  • Serve as the primary Enrollment Services contact for PSRs and Office Managers across assigned sites
  • Meet regularly with PSRs and Office Managers to review enrollment workflows, address questions, and provide hands-on coaching and guidance
  • Review enrollment-related deficiencies, errors, or trends and develop site-specific improvement plans
  • Tailor training, follow-up, and support to each site’s needs
What we offer
What we offer
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • 401(k) retirement plan with a match
  • Supplemental insurances
  • Generous PTO package
  • Flexibility to provide work/life balance
  • Fulltime
Read More
Arrow Right

Enrollment Specialist

Enrollment Specialists work to remove financial barriers to healthcare by connec...
Location
Location
United States , Newark
Salary
Salary:
Not provided
westsidehealth.org Logo
Westside Family Healthcare Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Six months or more of experience using Microsoft Office software suite (Word, Excel, Outlook)
  • Fluency in written and spoken English and Spanish or English and another language spoken by a majority of our patient population
  • Valid driver’s license, reliable transportation and ability to travel independently between work locations, including external outreach events
Job Responsibility
Job Responsibility
  • Provide assistance to WFH patients and consumers who need access to financial support for health care services, including the Health Insurance Marketplace
  • Help individuals understand program eligibility criteria and the application process for various financial assistance programs that help to make health care more affordable
  • Explain other health programs that increase health care access for which the patient or consumer may qualify and connect them with resources for program enrollment
  • Assist with program application completion, identifying and obtaining required documentation and serve as a liaison with the program administrator to complete the enrollment process
  • Successfully complete Certified Application Counselor or Navigator certification during the initial training period and maintain annually thereafter
  • Complete timely, detailed reports for all patient/consumer activities and outreach events
  • Protect patient and consumer information to ensure that confidentiality is maintained in accordance with HIPAA regulations
  • Travel to and participate in statewide outreach events as needed, typically 2-4 times per month
  • Attend all required meetings and trainings
  • Develop extensive knowledge of health care and social service resources available in the community
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • a 401(k) retirement plan with a match
  • supplemental insurances
  • generous PTO package
  • flexibility to provide work/life balance
  • Fulltime
Read More
Arrow Right

Enrollment Specialist

Enrollment Specialists work to remove financial barriers to healthcare by connec...
Location
Location
United States , Bear
Salary
Salary:
Not provided
westsidehealth.org Logo
Westside Family Healthcare Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Six months or more of experience using Microsoft Office software suite (Word, Excel, Outlook)
  • Fluency in written and spoken English and Spanish or English and another language spoken by a majority of our patient population
  • Valid driver’s license, reliable transportation and ability to travel independently between work locations, including external outreach events
Job Responsibility
Job Responsibility
  • Provide assistance to WFH patients and consumers who need access to financial support for health care services, including the Health Insurance Marketplace
  • Help individuals understand program eligibility criteria and the application process for various financial assistance programs that help to make health care more affordable
  • Explain other health programs that increase health care access for which the patient or consumer may qualify and connect them with resources for program enrollment
  • Assist with program application completion, identifying and obtaining required documentation and serve as a liaison with the program administrator to complete the enrollment process
  • Successfully complete Certified Application Counselor or Navigator certification during the initial training period and maintain annually thereafter
  • Complete timely, detailed reports for all patient/consumer activities and outreach events
  • Protect patient and consumer information to ensure that confidentiality is maintained in accordance with HIPAA regulations
  • Travel to and participate in statewide outreach events as needed, typically 2-4 times per month
  • Attend all required meetings and trainings
  • Develop extensive knowledge of health care and social service resources available in the community
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • a 401(k) retirement plan with a match
  • supplemental insurances
  • generous PTO package
  • flexibility to provide work/life balance
  • Fulltime
Read More
Arrow Right

Enrollment Specialist

Westside Family Healthcare is a nonprofit organization that provides high qualit...
Location
Location
United States , Wilmington
Salary
Salary:
15.25 USD / Hour
westsidehealth.org Logo
Westside Family Healthcare Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Six months or more of experience using Microsoft Office software suite (Word, Excel, Outlook)
  • Fluency in written and spoken English and Spanish or English and another language spoken by a majority of our patient population
  • Valid driver’s license, reliable transportation and ability to travel independently between work locations, including external outreach events
Job Responsibility
Job Responsibility
  • Provide assistance to WFH patients and consumers who need access to financial support for health care services, including the Health Insurance Marketplace
  • Help individuals understand program eligibility criteria and the application process for various financial assistance programs that help to make health care more affordable
  • Explain other health programs that increase health care access for which the patient or consumer may qualify and connect them with resources for program enrollment
  • Assist with program application completion, identifying and obtaining required documentation and serve as a liaison with the program administrator to complete the enrollment process
  • Successfully complete Certified Application Counselor or Navigator certification during the initial training period and maintain annually thereafter
  • Complete timely, detailed reports for all patient/consumer activities and outreach events
  • Protect patient and consumer information to ensure that confidentiality is maintained in accordance with HIPAA regulations
  • Travel to and participate in statewide outreach events as needed, typically 2-4 times per month
  • Attend all required meetings and trainings
  • Develop extensive knowledge of health care and social service resources available in the community
What we offer
What we offer
  • medical insurance (two plans to choose from)
  • dental insurance (through Guardian Dental)
  • vision insurance
  • life insurance paid by Westside with the option to purchase more paid
  • short-term disability paid for by Westside
  • long term disability paid by the employee
  • a 401(k) retirement plan with a match
  • supplemental insurances
  • generous PTO package and flexibility to provide work/life balance
  • Fulltime
Read More
Arrow Right

Credit Recovery Counselor

The Credit Recovery Counselor supports ODLS’s efforts to help students who are a...
Location
Location
United States , Maumee
Salary
Salary:
Not provided
stridelearning.com Logo
Stride, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 2 or more years in education experience
  • Must hold a valid Ohio license, such as an Ohio Teaching License, Pupil Services License, or School Counseling License
  • State of Ohio resident
Job Responsibility
Job Responsibility
  • Expand Student Access: Verify and process early completions of credit recovery courses
  • Plan Pathways: Design individualized credit recovery pathways
  • Collaborative Support: Partner with credit recovery teachers and school counselors to coordinate scheduling, logistics, and student enrollment
  • Monitor Progress: Track student achievement in credit recovery classes
  • Family & Student Engagement: Communicate with families to explain credit recovery options
  • Graduation Readiness: Maintain up-to-date knowledge of Ohio’s graduation requirements
  • Capacity Building: Provide training and support to staff and counselors
  • Accountability: Ensure compliance with state and district policies
  • Reporting: Provide updates and outcome reports to administrators
  • Fulltime
Read More
Arrow Right
New

Administrative Assistant

We are looking for an Administrative Assistant to support program operations and...
Location
Location
United States , Salem
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in administrative support, program coordination, data entry, or a related office-based role
  • Hands-on experience working with databases, spreadsheets, or client tracking systems
  • Proficiency in Microsoft Excel, including basic spreadsheet functions
  • Strong attention to detail with the ability to manage documentation accurately and efficiently
  • Effective verbal and written communication skills, including professionalism when assisting clients and staff
  • Ability to handle multiple priorities, maintain organized records, and meet deadlines in a busy setting
Job Responsibility
Job Responsibility
  • Deliver day-to-day administrative support that helps program staff and clients stay organized and informed
  • Review, collect, and process intake forms and other required client paperwork with a high degree of accuracy
  • Coordinate client enrollment for classes and arrange appointments with counselors based on program needs
  • Update and maintain client information in databases to ensure records remain complete and current
  • Record interactions and follow-up activity so communication histories are clear, consistent, and easy to reference
  • Organize digital and physical files in accordance with documentation standards and compliance expectations
  • Complete office support tasks such as data entry, document formatting, scanning, uploading, and records management
  • Help maintain office readiness by tracking supply levels and assisting with general coordination needs
  • Work with internal teams and external partners to keep program information accurate and support related initiatives as needed
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right