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Counselling Lead – Residential Services. Join The Nelson Trust where compassion, expertise and hope transform lives. The Nelson Trust is a charity dedicated to providing exceptional trauma‑informed support within our residential addiction treatment services. We believe in kindness, belief, and determination, and we’re looking for a Counselling Lead who shares these values and wants to make a meaningful difference every day. As our Counselling Lead, you will oversee a safe, ethical and trauma‑informed counselling service that empowers clients on their recovery journey. You’ll provide clear leadership to a team of counsellors and EMDR practitioners, ensuring excellence in clinical delivery, team development and regulatory compliance. This is a varied and rewarding leadership role for someone with strong clinical experience and a passion for supporting both clients and staff to thrive.
Job Responsibility:
Lead and develop the counselling team, ensuring high‑quality, trauma‑informed practice
Oversee all counselling activity to ensure compliance with BACP guidelines and CQC regulatory standards
Manage caseload coordination, team meetings and operational planning
Provide line management, supervision and performance management to staff
Support the recruitment, training and placement management of volunteer counsellors
Maintain accurate, confidential client records in line with GDPR and legislative standards
Act as a key link between counselling and residential leadership teams
Represent counselling services in internal and external meetings, including CPD
Support safeguarding processes and report concerns in line with policy
Promote trauma‑informed and recovery‑focused models of care
Hold a small caseload when needed and provide cover across residential sites