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Counselling, Health Advice and Chaplaincy Administrator

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University of the Arts London

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

34436.00 - 41196.00 GBP / Year

Job Description:

This is an exciting opportunity for an experienced administrator to make a meaningful contribution to our Counselling, Health Advice, and Chaplaincy team, supporting the vital delivery of services to students. The team provides an integrated service to ensure students receive the right support and are guided to other services as needed. Your role will be central to this work, offering high-quality administrative support that enables students to access the care they need.

Job Responsibility:

  • Act as the first point of contact, responding to enquiries from students, staff, parents and external agencies
  • Part of the Student Centre Helpdesk, providing information and advice on initial enquiries about student counselling and health advice issues, as well as wider student services
  • Maintaining service databases
  • Managing appointment bookings and calendars
  • Working closely with colleagues to develop efficient systems and processes that underpin the service and support its development

Requirements:

  • Proven experience providing and developing administrative support that is customer-focused, caring and inclusive
  • Advanced knowledge of IT applications, including Office 365, Word, Excel, Outlook, and PowerPoint
  • Experience working with databases, tailored business systems or case management software
  • Understanding of student support issues within Further and Higher Education

Additional Information:

Job Posted:
February 19, 2026

Expiration:
March 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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