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As the Correspondent Lending Senior Regional Account Manager, your primary focus will be on business management and business development within the assigned territory. This will include cultivating deep relationships with existing correspondent partners while also continually seeking new opportunities to further expand the lender network in the territory. You will network with various industry partners (MI Companies, Warehouse Banks, state and local MBA chapters, etc.) to continually promote the Citizens brand within the territory and ensure it is always represented with professionalism and integrity. You will have the opportunity and expectation for frequent business travel in order to effectively manage existing relationships and establish new ones. You will also be responsible to prudently monitor and manage risk while growing production on a month to month basis. This will include onboarding and training new accounts as well as ongoing maintenance, frequent interaction and periodic face to face meetings. You will report directly to the SVP of Correspondent Lending.
Job Responsibility:
Maintain frequent contact with account base across regional territory (50%)
Provide training and conduct onsite informational meetings for account base including but not limited to products and industry regulations / guideline changes
Research prospective accounts and maintain contact to solicit new business
Interview prospective accounts and maintain an account database
Assist in development of marketing materials for this purpose
distribute materials to existing and prospective account base
Monitor pipeline performance daily (including tracking monthly volume, fall out, loan and account quality) (25%)
Manage expenses, travel/call reports and productivity (15%)
Maintain familiarity with regulatory and industry standards and requirements, including attending educational and industry related seminars and conferences (10%)
Requirements:
Minimum 5 years of relevant mortgage banking experience
Emphasis on relevant third-party and/or B2B experience as strongly preferred
What we offer:
Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs
Paid time off policy exceeds mandatory requirements