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Chickasaw Nation Industries, Inc (CNI) Logo Chickasaw Nation Industries, Inc (CNI) · Office Administration

Correspondence Support Specialist

United States, Washington, DC 17.75 - 20.00 USD / Hour · Job Posted December 07, 2025
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Job Description

The Correspondence Support Specialist provides administrative services support to the Federal Aviation Administration (FAA). This position follows established policy and procedures in providing a broad range of administrative support services associated with correspondence control and processing. The Administrative Support III - Correspondence Specialist is primarily responsible for receiving and processing correspondence from public, private and government entities.

Job Responsibility

  • Supports staff with workflow, processes, deliverables and other responsibilities as required
  • Prepares outgoing correspondence and makes minor edits
  • Receives and routes correspondence from, and to, the appropriate action office(s)
  • Requests and provides correspondence status updates
  • Updates trackers/databases to ensure status of action items conveys the current disposition
  • Tracks deadlines and provides status reports
  • Interfaces effectively with FAA staff and offices, and external clients
  • Coordinates work with other offices, as required
  • Provides mail services that include providing for mail distribution to the appropriate offices, mail distribution boxes, central mail facility, or other specified offices

Requirements

  • Must be able to obtain a moderate level Public Trust clearance by successfully passing a background check consisting of a criminal and credit security investigation
  • This security investigation requires U.S. Citizenship or Green Card
  • Ability to compose correspondence from draft to final version, in both electronic and hard copy formats
  • Knowledge of the organization's formatting, routing, and control procedures to properly process correspondence
  • Operational knowledge of standard office practices and procedures
  • Proficient in the use of standard office equipment such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems
  • Skilled proficiency in the use of Microsoft Windows and Office programs (i.e., Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
  • Knowledgeable and proficient in the use of the English language as to professional business grammar, spelling, punctuation and capitalization in the preparation of correspondence, reports and presentations
  • Working knowledge of business records management and filing processes
  • Excellent proofreading and editing skills
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Ability to work effectively both individually and in a team environment
  • High School Diploma or General Education Degree (GED) and a minimum of six (6) years relevant experience and/or training, or equivalent combination of education / experience

What we offer

  • Medical
  • Dental
  • Vision
  • Company Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401(K) Immediate Vesting
  • Professional Development Assistance
  • Legal Aid Assistance Program
  • Family Planning / Fertility Assistance
  • Personal Time Off
  • Observance of Federal Holidays
  • Employee Assistance Program (EAP)
  • Training and Development Opportunities
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