Correspondence Support Specialist Jobs

Chickasaw Nation Industries, Inc (CNI)

Location:
United States, Washington, DC

Category:
Office Administration

Contract Type:
Not provided

Salary:

17.75 - 20.00 USD / Hour

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Job Description:

The Correspondence Support Specialist provides administrative services support to the Federal Aviation Administration (FAA). This position follows established policy and procedures in providing a broad range of administrative support services associated with correspondence control and processing. The Administrative Support III - Correspondence Specialist is primarily responsible for receiving and processing correspondence from public, private and government entities.

Job Responsibility:

Supports staff with workflow, processes, deliverables and other responsibilities as required
Prepares outgoing correspondence and makes minor edits
Receives and routes correspondence from, and to, the appropriate action office(s)
Requests and provides correspondence status updates
Updates trackers/databases to ensure status of action items conveys the current disposition
Tracks deadlines and provides status reports
Interfaces effectively with FAA staff and offices, and external clients
Coordinates work with other offices, as required
Provides mail services that include providing for mail distribution to the appropriate offices, mail distribution boxes, central mail facility, or other specified offices

Requirements:

Must be able to obtain a moderate level Public Trust clearance by successfully passing a background check consisting of a criminal and credit security investigation
This security investigation requires U.S. Citizenship or Green Card
Ability to compose correspondence from draft to final version, in both electronic and hard copy formats
Knowledge of the organization's formatting, routing, and control procedures to properly process correspondence
Operational knowledge of standard office practices and procedures
Proficient in the use of standard office equipment such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems
Skilled proficiency in the use of Microsoft Windows and Office programs (i.e., Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
Knowledgeable and proficient in the use of the English language as to professional business grammar, spelling, punctuation and capitalization in the preparation of correspondence, reports and presentations
Working knowledge of business records management and filing processes
Excellent proofreading and editing skills
Excellent verbal and written communication skills
Excellent customer service skills
Ability to work effectively both individually and in a team environment
High School Diploma or General Education Degree (GED) and a minimum of six (6) years relevant experience and/or training, or equivalent combination of education / experience

What we offer:

Medical
Dental
Vision
Company Life Insurance
Short-Term and Long-Term Disability Insurance
401(K) Immediate Vesting
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off
Observance of Federal Holidays
Employee Assistance Program (EAP)
Training and Development Opportunities

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Correspondence Support Specialist