Correspondence Customer Service Agent Job at 360 Resourcing Solutions (Rochdale)

Correspondence Customer Service Agent

As a Correspondence Customer Service Agent at Marston Holdings Ltd you will play...

Location

United Kingdom , Rochdale

Salary:

24784.50 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent written communication skills with strong attention to detail
Effective organisational and communication abilities
A target-driven mindset
The ability to handle objections confidently and professionally
The flexibility to work independently as well as collaboratively within a team
A good working knowledge of Microsoft Office applications

Job Responsibility

Engage with customers through written communication helping them reach positive outcomes
Processing payments
Setting up payment plans
Resolving queries

What we offer

Free on-site parking
25 days annual leave plus bank holidays
Enhanced maternity/paternity packages (eligibility criteria apply)
Pension scheme
Access to staff benefits: discounts on shopping, travel, leisure, wellbeing, and more

Fulltime

Customer Service Agent in Fleet Operations

The Fleet Operations Coordinator plays a vital role in supporting emergency serv...

Location

Ireland , Tullamore

Salary:

14.15 - 17.26 EUR / Hour

ACETECH TRUCK REPAIR INC.

Expiration Date

Until further notice

Requirements

Ability to work rotating shifts including nights, evenings, and weekends on a regular basis
Reliable daily commute to our Tullamore office (onsite role — no remote working)
Excellent verbal and written communication skills for clear reporting and correspondence
Strong organisational skills with a systematic approach to work and ability to manage competing priorities
Strong numerical skills for managing data accurately and efficiently
IT literacy including proficiency in Microsoft Office and ability to learn ticketing and call centre systems
Professional, customer-focused attitude with excellent interpersonal skills
Ability to work independently with minimal supervision whilst also contributing effectively as part of a team
Ability to remain organised under pressure

Job Responsibility

Deliver strong customer service and support to our fleet users via incoming and outgoing service calls, ensuring all calls meet minimum contact rates and evaluation standards
Accurately complete tickets on our call management system and ensure vehicle and asset details are captured correctly, with follow-up appointments or bookings scheduled efficiently and promptly
Monitor bespoke computer systems to ensure fleet availability in line with customer service level agreements and proactively diagnose issues with vehicles or their equipment
Coordinate and schedule repair work to be performed by external vendors, ensuring minimal vehicle or equipment downtime
Maintain up-to-date progress tracking for vehicles and assets undergoing service or repairs, providing regular updates as needed
Manage an assigned workload of calls, emails, or queries, following them through to completion whilst maintaining high service standards
Adhere to the current team rota system to maintain staff levels to support a 24/7 service provision
Adhere to data protection policies and company protocols in all tasks
Undertake general office duties as required

What we offer

Competitive pay: Starting on €14.15 per hour increasing to €14.56
Shift allowance and time off: 22% shift allowance and 4 consecutive days/nights off
Discretionary annual bonus scheme
Company pension scheme
Health insurance and Employee Assistance Programme
Free onsite parking
Complimentary tea, coffee, and fresh fruit in the kitchen
Monthly team lunch
Corporate benefits: tickets to the 3Arena and access to Members 360 Club
Structured induction and ongoing training

Fulltime

New

Customer Service Representative-Operations

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Franklin

Salary:

17.00 - 28.46 USD / Hour

CVS Health

Expiration Date

July 21, 2026

Requirements

Customer Service - 1-3 Years of Experiences
Strong Analytical Skills
Basic computer skills
Insurance Knowledge – Plus
Critical Thinking
Multi-Tasking
Written and verbal communication are necessary skills
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Working knowledge of problem solving and decision-making skills

Job Responsibility

Possesses knowledge all Aetna health products available to the senior market
Gives guidance with sales inquiries
Manages various software applications while taking calls when needed and documents processes effectively
Cultivates positive and successful relationship with field sales force/broker/consultant community/customer teams
Navigates and instructs the customer on how to use agent support website
Completes sales orders and requests for materials
Trains and mentor other employees if needed
Assist Supervisor and Manager with providing support to the team
Consults cross-functionally with other departments to influence and promote change, to continually deliver quality service to both internal and external customers
Anticipates agent’s needs and educates agent on various elements of information and available services created to enhance the overall customer service experience with the company (i.e., assistance with agent self-service tools)

What we offer

medical insurance
dental insurance
vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

!

Customer Service Case Manager

At Percepta, we deliver award-winning services for every stage of the automotive...

Location

United States , Houston

Salary:

19.50 USD / Hour

TTEC

Expiration Date

Until further notice

Requirements

High school diploma required
Associate or bachelor’s degree preferred
Two (2) years of experience in a Customer Relations Contact Center or hospitality industry
Experience in a luxury field (hospitality or brand product) is a plus
Knowledge of the automotive industry is a plus
High level of trust and integrity
Strong verbal and written communication skills
Detailed listening skills
Strong customer service, interpersonal, and relationship-building skills
Time management and the ability to prioritize projects and customer needs

Job Responsibility

Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution
Act as a resource for all product knowledge and service support
Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner
Act as a liaison between the customer, service support, and dealership by following up to ensure customer satisfaction
Be responsible for handling inbound customer calls in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs
Be responsible for handling emails
Exhibit strong follow-up and organizational skills in both verbal and written communication
Be responsible for resolving customer issues using all available resources, including dealers (i.e., Service Personnel, Subject Matter Experts (SMEs), Leadership, and Field Service Engineers)
Return all email and voice mail messages promptly and follow up with customers and dealers as committed
Be responsible for documenting all customer interactions

What we offer

Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)

Fulltime

Operations Executive

Operations Executive required by an award-winning, Latin America Specialist tail...

Location

United Kingdom , London

Salary:

26500.00 - 30000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Experience working in an Operations/Sales Support Team within travel
A highly desirable attribute would be personal experience travelling in Latin America which gives you a good on-the-ground operational understanding of the continent

Job Responsibility

Review reservations alongside billing records to ensure alignment with planned journeys
Collaborate with sales advisors to address and fix any discrepancies in confirmed arrangements
Issue flight tickets and manage any alterations made by airlines to schedules
Address travel-related enquiries from both customers and agents through email correspondence
Coordinate with ground suppliers and DMC’s to confirm that all trip details are accurate and fully arranged
Compile and distribute travel paperwork during booking stages and ahead of departure
Support the upkeep of precise product information and pricing within reservation systems
Stay informed about internal tools and platforms to effectively assist both colleagues in sales and clients
Undertake a range of office duties as required to aid overall team operations
Ensure a consistently high level of accuracy and thoroughness across all responsibilities

Parttime

Front Desk Receptionist

A well-established real estate company in Armonk, NY is seeking a professional a...

Location

United States , Armonk

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Previous experience in a receptionist, front desk, customer service, or administrative support role preferred
Real estate industry experience is a plus but not required
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and Teams)
Strong verbal and written communication skills
Excellent organizational and time management abilities
Ability to handle multiple priorities while maintaining attention to detail
Professional appearance and customer-service-oriented attitude

Job Responsibility

Greet and assist clients, visitors, and vendors in a professional and welcoming manner
Answer, screen, and direct incoming phone calls
Manage the front desk and reception area, ensuring a positive office experience
Coordinate conference room scheduling and prepare meeting spaces as needed
Handle incoming and outgoing mail, packages, and deliveries
Maintain office supplies inventory and place orders when necessary
Assist real estate agents and office staff with administrative tasks
Enter, update, and maintain records and databases accurately
Prepare correspondence, reports, and other office documents
Support special projects and general office operations as assigned

What we offer

Competitive hourly pay
Opportunity to gain experience within the real estate industry
Collaborative and professional work environment
Contract assignment with potential for extension based on business needs and performance

Administrative Assistant

We are seeking a detail-oriented and professional Administrative Assistant to su...

Location

United States , Wilmington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate degree preferred
Previous experience in an administrative assistant, office assistant, or customer service role preferred
Experience in insurance, financial services, or a professional services environment is a plus
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Ability to multitask and prioritize work in a deadline-driven environment
Professional demeanor and strong customer service skills

Job Responsibility

Provide administrative support to managers, agents, and office staff
Answer and direct incoming calls, emails, and correspondence
Greet clients and visitors in a professional and courteous manner
Schedule meetings, appointments, and calendar updates
Prepare, format, and maintain documents, reports, and spreadsheets
File, scan, and organize records, policies, and other office documentation
Assist with data entry, policy updates, and general office recordkeeping
Support client service activities by responding to basic inquiries and routing requests appropriately
Process mail, handle office supplies, and coordinate general office operations
Maintain confidentiality of client and company information

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Agency Service Representative II

The Agency Service Representative II will be responsible for providing advanced ...

Location

United States of America , Columbus; Woodland Hills

Salary:

17.61 - 22.01 USD / Hour

Elevance Health

Expiration Date

Until further notice

Requirements

Requires a high school diploma or a GED equivalent and a minimum of 3 years of related customer service experience
or any combination of education and experience which would provide an equivalent background.

Job Responsibility

Assists agents and brokers via telephone or written communication
Responds to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life
Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day
Coordinates mailings and fulfillment requests
Assists in broker road shows
Provides reports to brokers
Works on special projects

What we offer

comprehensive benefits package
incentive and recognition programs
equity stock purchase and 401k contribution
merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical, dental, vision
short and long term disability benefits
401(k) +match

Fulltime

Select Country

Correspondence Customer Service Agent

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Correspondence Customer Service Agent

Correspondence Customer Service Agent

Customer Service Agent in Fleet Operations

Customer Service Representative-Operations

Customer Service Case Manager

Operations Executive

Front Desk Receptionist

Administrative Assistant

Agency Service Representative II

Our AI answers in your language