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Corporate Travel Office Manager

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Broster Buchanan

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Location:
United Kingdom , Hampshire

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

38000.00 GBP / Year
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Job Description:

We are seeking an experienced Corporate Travel Office Manager to take full ownership of a corporate travel operation. This is a hands-on leadership role responsible for team management, service delivery, operational performance and client satisfaction. The position sits between senior leadership and frontline consultants, with full accountability for the day-to-day running and performance of the department.

Job Responsibility:

  • Manage and lead a team of Corporate Travel Consultants
  • Oversee daily operations, ensuring efficiency, accuracy and service delivery
  • Monitor and drive performance, productivity and service levels
  • Act as escalation point for operational issues and client concerns
  • Support and oversee onboarding of new corporate clients
  • Ensure client requirements and travel policies are implemented effectively
  • Maintain high levels of client satisfaction and service quality
  • Identify and implement operational improvements
  • Work closely with internal stakeholders across sales, account management and IT
  • Contribute to departmental profitability and commercial performance

Requirements:

  • Strong background in corporate travel
  • Previous team leadership or management experience
  • Solid understanding of GDS systems and corporate booking processes
  • Experience managing client relationships and service delivery

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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