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Corporate Traveller is looking for a motivated and driven Corporate Travel Consultant to deliver boutique level service for corporate business accounts. The role is part of the Flight Centre Travel Group, dominating the SME travel market with a blend of personal service and expert technology.
Job Responsibility:
Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations
Follow company procedures, account guidelines and customer service standards
Work as a team member and assist other agents as needed in completing all functions related to servicing the client
Build and maintain strong working relationships
Provide solutions to travel related problems clients may experience
Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+
Do your part to encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity
Participate in maintaining an inclusive and accessible work environment for all Flighties, regardless of their identities and lived experiences
Help to foster an inclusive and accessible team environment for all Flighties, regardless of their identities and cultural backgrounds
Requirements:
Bilingual in both English and French
Minimum of 2 years travel consulting experience
2 years’ experience with a Global Distribution System (GDS) (Sabre preferred)
Confident using Microsoft suite
Comfortable learning new software
OPC certification preferred (candidates without will be supported to obtain it)
Successful completion of the OPC exam within 30 days of employment is mandatory
Customer focused
Organized
Ability to juggle competing priorities
Outstanding interpersonal skills
Ability to build strong business relationships
Problem solver
Embraces egalitarianism, irreverence, and ownership
Thrives in a collaborative environment
Can produce quality work independently
Excellent written and verbal communications skills
Ability to work in a fast paced, deadline driven environment
Tech Savvy
What we offer:
Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs
Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match
Global career opportunities in a network of brands and businesses
Diversity Day (paid leave to observe a holiday or cultural celebration of your choice)