Corporate Travel Consultant

• Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations
• Follow company procedures, account guidelines and customer service standards
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client
• Build and maintain strong working relationships
• Provide solutions to travel related problems clients may experience
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
• Other duties and tasks as assigned

• Bilingual in both English and French
• Customer focused – consistently going above and beyond to deliver an amazing client experience
• You obsess over details
• take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed
• Outstanding interpersonal skills and ability to build strong business relationships
• A problem solver who thinks outside of the box to provide creative solutions
• You embrace egalitarianism, irreverence, and ownership
• You thrive in a collaborative environment but can also produce quality work independently
• Excellent written and verbal communications skills
• Ability to work in a fast paced, deadline driven environment
• Tech Savvy – 2 years’ experience with a Global Distribution System (GDS) (Sabre preferred), confident using Microsoft suite, and comfortable learning new software
• Bilingual French/English required, due to the nature of the role of dealing with both English and French clients and suppliers
• Bilingual French/English required, due to the nature of the role of dealing with both English and French team members

OPC certification preferred

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care, dental and vision, gender affirming care, fertility care
• Insurance including life, AD&D, critical illness, long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses
• Diversity Day (paid leave to observe a holiday or cultural celebration of your choice)
• Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
• DEI education initiatives
• equitable practices including regular equity assessments and inclusive recruitment protocols
• 1 paid Volunteer Day per calendar year