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Corporate Trainer

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Boston Pizza

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Location:
Canada , Montreal

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

In this role, you will contribute to the success of the organization by working closely with new franchisees, management and staff, in the restaurants, with respect to training all duties and procedures related to the heart of house or front of house, in accordance with the Boston Pizza International training programs.

Job Responsibility:

  • Build the Boston Pizza Brand through supporting New Restaurant Openings (NRO) across Canada (extensive travel will be required)
  • Carry out In-Depth, hands-on, training with our Franchisees, General Managers and Kitchen Managers through the Hospitality Leadership Training program (HLT)
  • Provide training and support to our franchisees, managers, and restaurant level staff during new/re-sale support training in areas such as Dine-In, Takeout and Delivery, POSi Touch software, labour costs, operations, menu execution, food cost, and scheduling
  • Work with the Senior Training Manager and Senior Corporate Trainers on supporting the development of training programs, training tools and management resources
  • Support franchisees to achieve business goals and operate world-class restaurants through standardized Corporate Training programs for Franchisees and Managers

Requirements:

  • Minimum of 3 years’ experience in a supervisory/management role at a casual dining restaurant, either in the Front of House or Heart of House
  • Must be available for extensive travel for extended periods of time
  • Bilingual (French/English) with the ability to read, write, and speak both languages
  • Excellent verbal and written communication skills
  • Basic knowledge and understanding of Microsoft office programs and Microsoft Teams
  • Great training and public speaking skills
  • Agile, adaptable and can handle ever changing situations, some of which can be difficult
  • Flexible with the ability to adjust your schedule as situations arise
  • Team player and can work independently
  • Good organizational skills and problem-solving skills
  • Reliable transportation and hold a valid driver's license
What we offer:
  • Flexible working environment that embraces both in-person and remote work
  • Amazing employee programs and benefits
  • Opportunity for internal promotion
  • Recognition as a Great Place to Work®

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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