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Corporate Support Representative

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Corporate Tools

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Location:

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

18.50 USD / Hour
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Job Description:

As a Corporate Support Rep at Corporate Tools, you’ll be the friendly guide behind the screen, helping small business owners navigate the grown-up stuff with ease and a little bit of style. You’ll answer calls and emails (no scripts—just real talk), solve problems like a business-savvy Sherlock Holmes, and keep things smooth, friendly, and way less stressful than your average customer service gig. Every day, you’ll turn “Wait, what do I do?” into “Wow, that was easy”, making people feel supported, capable, and kind of like superheroes for handling business like pros. You’ll make a real impact every day, turn chaos into clarity, and yes, probably become someone’s favorite customer service experience ever.

Job Responsibility:

  • Solve issues fully and guide clients with care and clarity via phone.
  • Go above and beyond for our clients to help navigate the complexities of our industry
  • Take ownership in your role as an individual contributor and as a member of our team
  • Help support other customer service groups as needed
  • Show up consistently and stay fully engaged each day.
  • Receive feedback openly and communicate proactively to improve and support team goals.
  • Handle 20+ daily calls, reaching 3–4 calls/hour within 90 days.
  • Maintain strong QA scores and positive customer feedback.

Requirements:

  • Treat others with respect
  • Collaborative and coachable
  • Self motivated, independent learner and critical thinker
  • Strong customer service skills, clear and concise communicator
  • Type at least 45 words per minute
  • Have a distraction free, professional home workspace.
  • Strong computer skills, job duties are performed almost 100% online
  • Internet Requirements: 5 MB up and 15 MB down - satellite internet is not recommended
What we offer:
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • Trail Mix Bar

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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