Corporate Support Representative Jobs

Corporate Tools

Location:

Category:
Customer Service

Contract Type:
Not provided

Salary:

18.50 USD / Hour

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Job Description:

As a Corporate Support Rep at Corporate Tools, you’ll be the friendly guide behind the screen, helping small business owners navigate the grown-up stuff with ease and a little bit of style. You’ll answer calls and emails (no scripts—just real talk), solve problems like a business-savvy Sherlock Holmes, and keep things smooth, friendly, and way less stressful than your average customer service gig. Every day, you’ll turn “Wait, what do I do?” into “Wow, that was easy”, making people feel supported, capable, and kind of like superheroes for handling business like pros. You’ll make a real impact every day, turn chaos into clarity, and yes, probably become someone’s favorite customer service experience ever.

Job Responsibility:

Solve issues fully and guide clients with care and clarity via phone.
Go above and beyond for our clients to help navigate the complexities of our industry
Take ownership in your role as an individual contributor and as a member of our team
Help support other customer service groups as needed
Show up consistently and stay fully engaged each day.
Receive feedback openly and communicate proactively to improve and support team goals.
Handle 20+ daily calls, reaching 3–4 calls/hour within 90 days.
Maintain strong QA scores and positive customer feedback.

Requirements:

Treat others with respect
Collaborative and coachable
Self motivated, independent learner and critical thinker
Strong customer service skills, clear and concise communicator
Type at least 45 words per minute
Have a distraction free, professional home workspace.
Strong computer skills, job duties are performed almost 100% online
Internet Requirements: 5 MB up and 15 MB down - satellite internet is not recommended

What we offer:

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Open concept office with friendly coworkers
Creative environment where you can make a difference
Trail Mix Bar

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Corporate Support Representative