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As a Corporate Services Assistant, you will play a key role on the Fuel & Licensing team, supporting the day-to-day administration of both functions. You will assist with transactions such as fuel downloads, maintaining licensing manuals, and managing data within spreadsheets. You will also provide front-line support through regular interaction with Drivers, Operators, and internal departments to ensure efficient operations and a high level of service.
Job Responsibility
Provide key support for Fuel and Licensing services to Bison Drivers, Operators, and other internal customers
Develop an understanding of core Fuel & Licensing processes, including the fuel network, fuel pricing mechanism, fuel transaction and card administration, licensing/registration procedures to effectively support and guide Drivers and operational teams
Assist with licensing and registration for company tractors, trailers, and Owner Operators added to the fleet
Coordinate the collection of licensing property for off-boarded Operators
Respond to inquiries related to Fuel & Licensing, including permitting, and transponders
Work closely with Fuel & Licensing team members to deliver timely, accurate, and customer-focused service
Support ongoing projects and initiatives within the department as required
Perform other related duties as assigned by the Manager
Requirements
Customer service experience with the ability to demonstrate empathy, active listening, and professionalism
Previous administrative experience is considered a strong asset
Proficiency in Microsoft Outlook, Excel, and Word
Excellent organizational and communication skills
Ability to understand and communicate both simple and more complex information clearly and effectively
Adaptable with the ability to shift focus quickly, meet deadlines, and manage time-sensitive work
Service-oriented mindset with a focus on delivering solutions and supporting drivers and internal stakeholders
Strong attention to detail, with a high degree of accuracy and consistency
Demonstrated problem-solving and critical thinking skills
Ability to multi-task, prioritize, and stay organized in a fast-paced, high-volume environment
Maintains a high level of professionalism, positivity, persistence, and confidentiality
Comfortable working both independently and collaboratively within a supportive team environment
Eagerness to learn, grow, and take on new challenges in an entry-level role with development potential
What we offer
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams