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OpenAI Logo OpenAI · IT - Administration

Corporate Security Operations Manager

Japan, Tokyo · Job Posted February 21, 2026
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Job Description

As Corporate Security Operations Manager for Tokyo, you will lead day-to-day corporate/physical security for our Tokyo office, and be responsible for delivering a safe, discreet, and professional security environment in a high-trust, high-confidentiality tech setting. Reporting up to the APAC Security Manager, you will be the primary security point of contact in Tokyo—balancing strong risk management with a calm, service-oriented presence—while delicately partnering with employees, cross-functional teams, and local external stakeholders.

Job Responsibility

  • Operationalizing the Tokyo office physical security program: access control, visitor management, incident response, and office security operations
  • Managing security vendors and the contract guard force (post orders, performance, coverage, KPIs/SLAs, and continuous improvement)
  • Partnering closely with Workplace/Facilities, HR, IT/InfoSec, Legal, and office leadership to implement sensible, employee-friendly security controls
  • Leading local incident response and follow-through (documentation, after-action reviews, corrective actions)
  • Supporting security planning for in-office events, leadership visits, and business travel into/out of Tokyo as needed
  • This may also include supporting the APAC regional manager in day to day administration of the Seoul office, as required
  • Driving emergency preparedness (earthquake readiness, evacuation/muster processes, tabletop exercises/drills in coordination with Workplace)

Requirements

  • 8-10 years of experience in corporate security, protective services, law enforcement, military, or a combination of relevant fields, with demonstrated progression in responsibility
  • Proven experience leading physical security operations in a modern office environment, ideally within tech or other high-confidentiality settings
  • Demonstrated capability to manage security vendors and a contract guard force (performance management, post orders, SLAs/KPIs, incident standards)
  • Strong incident management experience, including real-world response and after-action improvement
  • Exceptional interpersonal skills with a track record of delicately managing cross-functional stakeholders, employee concerns, and leadership expectations
  • Professional/Business English and Japanese fluency (written and spoken), including the ability to write clear incident reports and present risk decisions to regional/global partners
  • Sound judgment, discretion, and ability to handle sensitive issues with confidentiality
  • Comfort operating in a global environment across time zones, with a bias for collaboration and pragmatic solutions
  • A strong ethical foundation and a commitment to OpenAI’s mission and values
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