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The Sales Executive is a multidimensional role, combining account management with proactive sales. Offering an exceptional tailor-made service to a broad range of high net worth and high-profile corporate clients. We are looking for a confident individual to join our dynamic team to enable us to reach key sales targets, build new business and provide joy to our customers.
Job Responsibility:
Confidence in managing key corporate accounts delivering sales targets and developing relationships with these clients to increase spend
Maintain relations with clients by reaching out with new product information i.e. Easter/Christmas and upcoming events
Meet with clients to build and maintain relationships and to liaise regarding large orders/ initial proposals
Respond to new client queries, introduce the service and create proposals for client gifts according to their requirements
Make proactive sales to new customers through networking events, exhibitions, emails and calls with targeted goals for new business
Place regular and intricate orders for new and existing clients and managing their orders from start to end
Offer the highest level of service to customers
Representing the team and brand at networking events and on LinkedIn
Lead a team at Christmas to achieve department sales target
Liaise with buyers, merchandisers and logistics teams to accommodate orders
Requirements:
Excellent interpersonal and communication skills
Strong customer service focus
Planning and organisation skills
High level of computer literacy
Understanding the premium retail market place
Previous sales experience
Previous experience of managing customers/ clients
A passion for our brand
Previous experience on D365 sales system
Previous experience on Zendesk communication platform
What we offer:
Competitive salary
Annual discretionary bonus
Generous store and restaurant discount
Subsidised staff restaurant using Fortnum’s ingredients
25 days paid holiday (plus bank holidays) a year
Extra day off for your birthday
Excellent pension scheme
Invitation to annual staff party
Additional annual leave and incredible gifts after 5 years