Corporate Relationship Support Manager

This role assists relationship managers (RMs) in building relationships by identifying and meeting existing and prospective customer needs. This role is responsible for identifying product and service opportunities, carrying out customer research, financial and credit analysis and helping RMs prepare for customer meetings. Other fundamental parts of the role include co-ordination of credit applications or renewals and risk escalation management. In the absence of the RM, this role will act as the focal point for the relationship, products and services.