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Join our Rapport team in Bournemouth as a Corporate Receptionist! Collaborate with an American multinational financial services firm and work across 2 buildings with a team of 6. Our client is an American multinational financial services firm, and you will play a crucial role in managing the client floor reception and meeting room areas across the client campus.
Job Responsibility:
Providing a warm welcome experience to all guests, visitors, and clients, escorting them to the required destination within the premises
Offering refreshments in the lounge area and maintaining the necessary awareness of the building and local facilities to advise and direct guests appropriately
Proactively dealing with enquiries in person, via the telephone, or email in a timely and professional manner
Supporting with office administration duties when required (e.g., photocopying, delivering messages, etc.)
Liaising with other local receptions and service providers to ensure the smooth arrival of the host’s clients
Taking part in cross-training when available
Ensuring meeting rooms are set up correctly, according to the booking requirements
Monitoring stationary supplies, requesting replenishment as per the agreed procedure, ensuring waste is minimised
Requirements:
Share our Rapport values: Create Rapport, Be Brilliant, Stronger Together, Walk Tall, Innovative Spirit
Ideally have at least one year of experience in a similar role within a five-star hotel, premium airline, or corporate environment
Be welcoming, energetic, highly organised, excellent in planning, confident, innovative, passionate about service, with the ability to multitask and work under pressure
Have excellent communication skills in person, via email or by phone
Have the ability to work independently and as part of a team, creating rapport with key stakeholders
Display operational effectiveness and ensure all standards are adhered to
Be familiar with event space setup styles, with strong knowledge of room booking systems, audio visual systems and computer skills