Corporate Receptionist

• Providing the highest level of service and care to all tenants and visitors in line with service level agreements and set policies and procedures
• Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner in line with brand standards
• Maintaining the necessary awareness of building facilities to advise and direct guests appropriately
• Proactively dealing with enquiries and requests in person, via telephone or email, in timely and professional manner
• Assisting the building manager
• Communicating to the Assistant Guest Services Manager and Guest Services Manager about any new / ongoing / potential issues and complaints so that they are addressed accordingly

• Excellent command of English, verbal and written
• Creative, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude
• Ability to work independently and as a part of a large team
• Excellent personal presentation and interpersonal skills
• Passion to deliver excellent guest service
• Preferably at least one year of customer service experience in similar role (e.g. front of house reception within a luxury hotel, premium airlines, or a corporate environment)

Outgoing personality and able to easily build rapport with key stakeholders

• Exclusive travel and grocery discounts
• Life assurance and cash rewards
• Contributory pension scheme
• Wellness programs
• Employee Assistance Program
• Digital GP services
• Learning and development opportunities
• WOW Awards for outstanding peers
• One paid day off annually to support a cause