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Corporate Receptionist

United Kingdom, London Employment contract 33832.00 GBP / Year · Job Posted February 10, 2026
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Job Description

We are looking for a Corporate Receptionist to join our Rapport Team, based in Blackfriars area! In this role, you will be the first point of contact for our multi-tenanted office building, welcoming tenants and visitors with warmth and professionalism. Your role is vital in creating a positive, lasting impression while delivering exceptional service in line with our policies and standards.

Job Responsibility

  • Providing the highest level of service and care to all tenants and visitors in line with service level agreements and set policies and procedures
  • Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner in line with brand standards
  • Maintaining the necessary awareness of building facilities to advise and direct guests appropriately
  • Proactively dealing with enquiries and requests in person, via telephone or email, in timely and professional manner
  • Assisting the building manager
  • Communicating to the Assistant Guest Services Manager and Guest Services Manager about any new / ongoing / potential issues and complaints so that they are addressed accordingly

Requirements

  • Excellent command of English, verbal and written
  • Creative, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude
  • Ability to work independently and as a part of a large team
  • Excellent personal presentation and interpersonal skills
  • Passion to deliver excellent guest service
  • Preferably at least one year of customer service experience in similar role (e.g. front of house reception within a luxury hotel, premium airlines, or a corporate environment)

Nice to have

Outgoing personality and able to easily build rapport with key stakeholders

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance and cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for outstanding peers
  • One paid day off annually to support a cause

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