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Corporate Receptionist

14forty.co.uk Logo

14forty

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Location:
United Kingdom , London

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

35705.00 GBP / Year
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Job Description:

We are looking for a Corporate Receptionist to join our Rapport Team, based in the Farrindon! In this role, you will be the first point of contact for our multi-tenanted office building, welcoming tenants and visitors with warmth and professionalism. Your role is vital in creating a positive, lasting impression while delivering exceptional service in line with our policies and standards. If you have an excellent customer service experience and are looking to join a company that supports your growth and development, we would love to hear from you! Our client is a leading commercial real estate firm known for developing and investing in thoughtfully designed, sustainable workspaces. Their innovative, design-led approach places a strong emphasis on community, collaboration, and creating environments where people and businesses can thrive.

Job Responsibility:

  • Deliver the highest level of service and care to all tenants and visitors, consistently following service level agreements, policies, and procedures
  • Provide an exceptional welcome experience, ensuring every guest is acknowledged promptly and professionally in line with brand standards
  • Maintain strong awareness of all building facilities to confidently guide and assist guests as needed
  • Handle enquiries and requests whether in person, by phone, or via email, in a proactive, timely, and professional manner
  • Provide support to the Building Manager as required
  • Communicate any new, ongoing, or potential issues or complaints to the Assistant Guest Services Manager and Guest Services Manager to ensure swift and appropriate resolution

Requirements:

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
  • Possess a warm, outgoing personality with the ability to build strong rapport with key stakeholders
  • Demonstrate excellent verbal and written communication skills in English
  • Be creative, proactive, organised, highly detail-focused, process-driven, and resourceful, with a positive, can-do attitude
  • Be confident working independently as well as collaboratively within a larger team
  • Present yourself impeccably and display exceptional interpersonal skills
  • Bring genuine passion for delivering outstanding guest service in every interaction
  • Ideally have a minimum of one year of customer service experience in a similar role, such as front-of-house reception within a luxury hotel, premium airline, or corporate environment
What we offer:
  • Exclusive travel and grocery discounts
  • Life assurance and cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Unlimited learning and development opportunities
  • WOW Awards for exceptional contributions
  • One paid day off annually to support a cause you are passionate about

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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