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Corporate Receptionist

14forty.co.uk Logo

14forty

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Location:
United Kingdom , Guildford

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

26000.00 GBP / Year
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Job Description:

We have a wonderful opportunity for a Corporate Receptionist to join our vibrant and dynamic team at one of Rapport's prestigious client sites in the Guildford. This is a permanent, full-time role (40 hours per week), on a shift rota basis from Monday to Friday between 7 AM and 7 PM, with requirement for flexibility as per business needs.

Job Responsibility:

  • Providing the highest level of service and care to all of our client’s employees and visitors in line with service level agreements and set policies and procedures
  • Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner according to the defined procedure with eye contact and a friendly smile
  • Maintaining a strong awareness of business activity and building facilities (to advise and direct guests appropriately)
  • Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner
  • Communicating effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication
  • Communicating to the Senior Team Member, Assistant Contract Manager and Contract Manager about any new / ongoing / potential issues and complaints so that they are addressed accordingly, followed up promptly with a detailed email
  • Working efficiently as part of the team, listening, taking and giving instructions from senior team and colleagues to ensure that all daily tasks are completed
  • Reporting all maintenance faults/hazards and cleaning requests to the helpdesk, monitoring their progress to ensure issues are promptly rectified, and escalated as necessary to your Superior

Requirements:

  • At least one year of customer service experience in a similar role (e.g., front-of-house reception experience in a luxury hotel, premium airline, or corporate environment)
  • Enthusiastic with integrity, a can-do attitude, and great attention to detail
  • Passion about delivering great service and taking responsibility for the contribution to the team
  • Able to create a friendly and collaborative environment, ensuring uncompromising standards of cleanliness, creating a safe workplace
  • Great interpersonal skills, an outgoing and vibrant personality
  • Excellent command of the English language, both in verbal and written communication
  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
What we offer:
  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Endless learning and development opportunities
  • WOW Awards for outstanding peers
  • One paid day off annually to support a cause

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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