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We are looking for a Corporate Receptionist to join the Rapport team, based at the client's stunning offices near Bank Station. You will be part of the team that creates guest experiences and provides great customer service and support to internal employees. The client organisation is an American multinational investment management corporation. The core service hours are 07:30 – 18:30, with 8 hour shifts (plus 1 hour break) within these timings, working Monday to Fridays, 40 hours per week.
Job Responsibility
Welcome and register all visitors and contact the host
Ensure internal employees are badged once entering the building
Sign in scheduled contractors and make sure they are always escorted by a security guard or myself to the particular area
Proactively deal with any enquiries, via the phone or email in a timely and professional manner
Maintain the necessary awareness of building facilities to advise employees, guests and contractors
Make sure that meeting rooms are functioning correctly and assist clients if needed
Check that adequate supplies of stationery are available, monitor stationery supplies, requesting new stocks
Requirements
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Possess excellent customer service skills and attention to detail
Be punctual and adhere to health and safety standards
Be capable of multitasking and handling last-minute requests creatively and efficiently
Be comfortable handling food and using cleaning supplies (PPE provided on-site)