Corporate Receptionist Job at 14forty (Birmingham)

Job Description

We are seeking a brilliant Corporate Receptionist to join our fantastic team and be the first point of contact for visitors, clients, and staff, you will play a key role in creating a positive first impression and maintaining a welcoming and professional front-of-house environment. In this role, you will manage the reception area, handle incoming calls and visitor enquiries, coordinate meeting room bookings, and provide general administrative support to ensure the smooth day-to-day running of the office.

Job Responsibility

Greet and welcome visitors, clients, and staff in a professional and friendly manner
Answer and manage incoming phone calls
Manage visitor sign-in procedures and maintain accurate visitor records
Book and manage meeting rooms and assist with meeting preparations when required
Respond to general enquiries from visitors and internal clients
Maintain a clean, organised, and professional reception area
Provide basic administrative support to different departments when needed
Coordinate with building management, security, and other service providers

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
Excellent people skills and a friendly, approachable personality
Strong communication skills both verbal and written
Professional appearance and positive attitude
Strong customer service focus
Good organisation and time management skills
Ability to multitask and prioritise tasks effectively
Reliable, punctual, and responsible
Strong attention to detail
Ability to remain calm and professional under pressure
Good teamwork skills while also able to work independently
Basic administrative and computer skills (email, MS Office, booking systems)
Discretion and ability to handle confidential information appropriately