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Corporate Receptionist

United Kingdom, Mayfair Employment contract 36400.00 GBP / Year · Job Posted April 27, 2026
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Job Description

We are hiring for a Corporate Receptionist to join our incredible team at Rapport. You will be part of a team of 5 working alongside our client who is an American global investment company. This is an incredible workspace, where the team deliver luxury experiences to clients and visitors. This is the ideal role for someone who has an incredible ability to build strong relationships with everyone they meet, while at the same time being able to provide unique guest experiences. You will be a vital member of a highly professional team, committed to providing outstanding service and memorable experiences across two client-facing receptions and 17 meeting rooms.

Job Responsibility

  • Creating a welcoming environment
  • Booking the client meeting rooms and supporting the catering team with the room set-up
  • Assisting with internal and external events
  • Working effectively with the ground floor team to ensure a seamless guest experience
  • Welcoming guests at the reception and escorting them to their meeting rooms or the required destination within the building
  • Working with the hospitality team, and other service providers to ensure the delivery of an exceptional service
  • Handling all internal and external calls and emails in a professional and timely manner
  • Always adopting a flexible and adaptable approach when dealing with ad-hoc duties as required

Requirements

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together
  • Ideally, have previous customer service experience within a five-star establishment (e.g., luxury hotel, premium airline, or corporate environment)
  • Be passionate and driven to deliver the very highest levels of customer service
  • Have great interpersonal skills, an outgoing and vibrant personality
  • Demonstrate an excellent command of the English language, both in verbal and written communication
  • Be proficient in MS Word, Excel and other similar software packages
  • Understand professional etiquette
  • Possess a high level of attention to detail
  • Flexible, proactive, and a genuine passion for helping others
  • Have the ability to work well under pressure and act both proactively and intuitively

What we offer

  • Enjoy exclusive travel and grocery discounts
  • life assurance
  • cash rewards
  • complimentary daily breakfast and lunch in the restaurant
  • snacks and barista beverages
  • contributory pension scheme
  • access wellness programs
  • Employee Assistance Program
  • digital GP services
  • unlock endless learning and development opportunities
  • WOW Awards for exceptional contributions
  • one paid day off annually to support a cause you’re passionate about

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