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14forty Logo 14forty · Hospitality and Tourism

Corporate Receptionist

United Kingdom, Edinburgh Employment contract 30000.00 GBP / Year · Job Posted February 21, 2026
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Job Description

We’re excited to welcome a Corporate Receptionist to our exceptional Rapport team in Edinburgh. This is a fantastic opportunity for someone who thrives on delivering outstanding service and creating unforgettable moments for clients and visitors alike. If you’re creative, enthusiastic, and love going the extra mile, you’ll feel right at home with us. Join a vibrant, fast‑paced environment where every detail counts and your contribution makes a lasting impact. As the friendly face of our workplace, you’ll help shape a warm, memorable, 5‑star experience from the moment guests walk through the door.

Job Responsibility

  • Deliver outstanding service to all clients and visitors, ensuring every task is completed to the highest possible standard
  • Create a smooth, memorable arrival experience, making every guest feel welcomed from the moment they enter the building
  • Greet and acknowledge internal and external guests in line with Rapport’s service standards, reflecting professionalism and warmth at all times
  • Welcome and escort visitors to meeting rooms, offering assistance with coats, luggage, and any additional needs
  • Respond proactively to enquiries, whether in person, by phone, or via email, ensuring all requests are handled promptly and professionally
  • Maintain strong knowledge of the building’s facilities to confidently guide and support guests throughout their visit
  • Support event operations, from staffing registration desks to assisting with setup and ensuring smooth delivery on the day
  • Collaborate closely with service partners to promote a unified, “one team” approach across the workplace

Requirements

  • Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
  • Warm, energetic, and highly organised, with exceptional attention to detail, strong planning skills, and a real passion for service excellence and innovation
  • Communicate confidently and clearly, building strong rapport with colleagues and key stakeholders while working effectively as part of a team
  • Demonstrate the ability to form positive, lasting relationships with both clients and coworkers
  • Maintain strong operational standards, ensuring all procedures and service expectations are consistently met
  • Ideally bring at least one year of customer service experience, preferably within a 5‑star environment or corporate setting

Nice to have

At least one year of customer service experience, preferably within a 5‑star environment or corporate setting

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance and cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Endless learning and development opportunities
  • WOW Awards for outstanding contributions
  • One paid day off annually to support a cause
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