Corporate Receptionist

• Deliver outstanding service to all clients and visitors, ensuring every task is completed to the highest possible standard
• Create a smooth, memorable arrival experience, making every guest feel welcomed from the moment they enter the building
• Greet and acknowledge internal and external guests in line with Rapport’s service standards, reflecting professionalism and warmth at all times
• Welcome and escort visitors to meeting rooms, offering assistance with coats, luggage, and any additional needs
• Respond proactively to enquiries, whether in person, by phone, or via email, ensuring all requests are handled promptly and professionally
• Maintain strong knowledge of the building’s facilities to confidently guide and support guests throughout their visit
• Support event operations, from staffing registration desks to assisting with setup and ensuring smooth delivery on the day
• Collaborate closely with service partners to promote a unified, “one team” approach across the workplace

• Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Warm, energetic, and highly organised, with exceptional attention to detail, strong planning skills, and a real passion for service excellence and innovation
• Communicate confidently and clearly, building strong rapport with colleagues and key stakeholders while working effectively as part of a team
• Demonstrate the ability to form positive, lasting relationships with both clients and coworkers
• Maintain strong operational standards, ensuring all procedures and service expectations are consistently met
• Ideally bring at least one year of customer service experience, preferably within a 5‑star environment or corporate setting

At least one year of customer service experience, preferably within a 5‑star environment or corporate setting

• Exclusive travel and grocery discounts
• Life assurance and cash rewards
• Contributory pension scheme
• Wellness programs
• Employee Assistance Program
• Digital GP services
• Endless learning and development opportunities
• WOW Awards for outstanding contributions
• One paid day off annually to support a cause