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Corporate Office Admin

https://www.randstad.com Logo

Randstad

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Location:
Canada, Moncton

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

41000.00 CAD / Year

Job Description:

Our client, is a dynamic and well established company that prides itself on fostering a professional and welcoming environment. We are seeking a motivated and reliable Corporate Office Admin to be the first point of contact for clients, ensuring exceptional customer service and administrative support.

Job Responsibility:

  • Efficiently multitask and prioritize between multiple client procedures and service level agreements while processing mortgage loan document packages
  • Elevate any data and document discrepancies to our clients and management team for resolution in order to avoid transactional delays
  • Monitor multiple mailboxes and workflows as well as handle inbound and outbound calls, as well as mail and scanning of documents
  • Support the team by providing quick and precise responses based on client requirements and FCT standards
  • Seek opportunities to improve customer experience by taking ownership of every file by recognizing trends and identifying areas requiring process improvements

Requirements:

  • French is a must
  • High school diploma or equivalent required
  • Associate’s or Bachelor’s degree preferred
  • 1-2 years of experience in a customer service, or administrative support role
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phones, fax, photocopier)
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Strong organizational and time management skills
  • Positive, professional, and friendly demeanor
  • Strong problem-solving skills with attention to detail
What we offer:
  • Monday to Friday in office
  • Downtown Moncton
  • A collaborative and inclusive team environment
  • Training and development opportunities
  • Working with a well known company

Additional Information:

Job Posted:
April 26, 2025

Expiration:
May 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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