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As the IT Administrator, you will play a crucial role in representing Campus's brand and mission to the online community. As part of our IT team, you’ll work closely with students, faculty, and staff to ensure seamless IT operations and a positive user experience. Whether it’s troubleshooting, implementing new tools, or enhancing system security, the IT team plays a vital role in making technology accessible and reliable for everyone at Campus.
Job Responsibility:
Provide both on-site and remote IT support to internal employees
Co-administer systems such as Google Workspace, Okta, and Jamf with a focus on office-specific needs
Troubleshoot and manage repairs for an all-Mac fleet
Deliver IT training to staff
Co-lead the setup and configuration of equipment and technology for new office locations
Offer ongoing support to on-site and regional teams
Ensure the security, maintenance, and efficient operation of all IT assets
Requirements:
4+ years of relevant IT experience
4+ years of experience with Google Workspace, Jamf, Okta, and Mac troubleshooting/servicing
strong communication and interpersonal skills
proactive, detail-oriented, and capable of juggling multiple responsibilities effectively
passion for learning and applying new technologies
basic understanding of networking and best security practices
Nice to have:
Experience with IT security protocols and best practices
Apple Device Support or Deployment and Management certifications a plus