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Corporate Group & Transient Sr. Sales Manager

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L'Ermitage Beverly Hills

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Location:
United States , Beverly Hills

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Category:

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Contract Type:
Employment contract

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Salary:

110000.00 - 130000.00 USD / Year

Job Description:

An urbane retreat in Beverly Hills - Established in 1975 on a palm-lined residential boulevard, L’Ermitage is a discreet, luxurious getaway located a stone’s throw from the beating heart of Beverly Hills. As the longest-tenured Forbes Five-Star and AAA Five Diamond all-suite hotel in the world, L’Ermitage is committed to offering travelers excellence in hospitality. Reporting to the Director of Sales, the Corporate Group & Transient Sr. Sales Manager will focus on educating travel professionals & company travel planners on L’Ermitage Beverly Hills, moving market share from our competitors, and uncovering new corporate transient business with travel to Beverly Hills / Los Angeles. Through effective relationship building and account management they will deliver the highest levels of guest service and will ensure ongoing client satisfaction. They will be a creative, energetic, and knowledgeable professional, and will be fundamental to the ongoing success of the hotel.

Job Responsibility:

  • Works collaboratively with the sales team to ensure sales efforts are coordinated and not duplicated
  • Generate new business, close deals, and increase revenue by soliciting new and existing business, on-site visits and sales tours, and community networking
  • Identify new business leads by examining local market trends and competition activities
  • Establish and grow our market share by developing and maintaining relationships with new and existing planners in the corporate transient and group market segments
  • Manages and develops relationships with key internal and external stakeholders
  • Conduct performance evaluations, resolve problems, provide open communication, and recommend discipline when appropriate
  • Ensure training programs are conducted regularly, and Company standards of performance are met
  • Organize and/or lead scheduled Sales Department and related meetings
  • Direct the preparation of reports pertaining to the operation of the Sales Department
  • Coordinate ongoing research of the travel industry to detect market trends and related information for development of new direct sales strategies
  • Make reasonable and informed recommendations to improve potential business from existing and emerging markets
  • Establish themselves as a subject matter expert
  • Represent the properties to the group market segments as needed to increase market penetration and exceed revenue targets
  • Develop and conduct persuasive verbal sales presentations to prospective clients
  • Meet with and entertain clients, some of which will require travel
  • Establish themselves as a brand ambassador serving the customer
  • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
  • Provides excellent customer service consistent with the daily service of the company
  • Communicate both verbally and in writing to provide clear direction to the staff
  • Works collaboratively with the commercial team to promote initiatives
  • Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned
  • Initiate and sales agreements on the company's behalf, in alignment with property standards
  • Initiate resumes as needed to ensure a seamless guest experience by communicating key information to internal department stakeholders

Requirements:

  • A complete understanding forecasting, selling, Beverly Hills, and Los Angeles Comp set
  • Highly motivated individual who can work independently
  • Ability to handle confidential information discretely and in the proper manner
  • Self-starter, and possess excellent presentation skills
  • Proven track record of successful sales history
What we offer:

Sales Incentive

Additional Information:

Job Posted:
April 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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