This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Corporate FX Sales Support is a role within the business part of the Client Facilitation Team, within Global Corporates FX Sales, with dual accountability to the designated sales product or regional head. Sales support function is an integral part of Corporate FX Sales Team for both internal and client-facing day-to-day tasks. This is a critical role that will equally improve both the ‘First Line of Defense’ and the Client Experience through: Improving the ease of doing business for clients by having a focused, knowledgeable team able to provide cross product solutions to recurring issues; Remove the administrative burden from sales enabling the sales-force to focus on true value add and client engagement; Drive improvements to internal efficiency through a centralized client service and support team able to both diagnose issues and identifying potential solutions.
Job Responsibility:
Manage client onboardings, documentation and maintenance particularly on digital FX platforms
Ensuring timely and accurate setup across all platforms (eCommerce, Risk, Operational)
Act as a point of escalation and own resolution of operational issues between sales and support functions
Prompt escalation and resolution of client issues and proactively mitigate client impact whilst enhancing the client experience
Diagnose the root causes as issues arise and identify both tactical and strategic solutions owning the delivery
Ensuring post-trade processes are managed efficiently and effectively such as prompt resolution of booking and settlement issues
Collaborate with control functions (Legal, Compliance, Risk, Audit, Finance) to maintain governance and control infrastructure
Ensure efficient management of Pre-Agreed Spread (PAS) processes across the CE5 countries
Requirements:
Experience in Capital Markets or in Operations, Risk, Client On-boarding, Middle Office
Understanding of Markets Products or Financial Degree
Some experience working in a financial organization may help
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.