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The primary responsibility will be to develop and maintain an understanding of Register Agent and Corporate filing orders. This includes assisting our clients in staying legally compliant by handling electronic and paper filings, updating customer records, researching jurisdictional requirements, and retrieving necessary documents. This is an in-office position located at 901 S Second St, Ste 201, Springfield, IL
Job Responsibility:
Develop and maintain an understanding of Register Agent and Corporate filing orders
Assist clients in staying legally compliant by handling electronic and paper filings, updating customer records, researching jurisdictional requirements, and retrieving necessary documents
Train with the Assistant Manager and Manager to become proficient with the functions of the corporate and register agent group
Accept and upload service of process for all register agent clients
Review state corporation filing procedures
Use directory of agents and combined search and filing matrix to assist in completion of orders
Communicate with clients regarding order status and departmental products and services
Requirements:
High School diploma or equivalent
Experience with MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Customer service orientation
Exercises good judgment
Working knowledge of company and/or client operating systems