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Corporate Executive Assistant

Korea, Republic of, Seoul · Job Posted May 05, 2026
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Job Description

The Corporate Executive Assistant is directly responsible for providing support to Owner Representatives and respond to Executives’ inquiries in a confidential, efficient, courteous and professional manner to achieve maximum satisfaction while complying with all Four Seasons policies. The Corporate Executive Assistant reports directly to Hotel Manager.

Job Responsibility

  • Provide support to Owner Representatives and respond to Executives’ inquiries in a confidential, efficient, courteous and professional manner to achieve maximum satisfaction while complying with all Four Seasons policies
  • Maintain clear, open, and timely communication with Ownership Executives and hotel leadership, ensuring trust and transparency
  • Demonstrate strong working knowledge of hotel operations and Four Seasons service culture
  • Protect confidential information at all times with the highest degree of integrity
  • Personally oversee and verify execution quality for all assigned arrangements to ensure flawless delivery
  • Provide regular updates to the Hotel Manager, GM, and department heads to ensure alignment and proactive service
  • Exhibit a friendly, warm, and professional presence when interacting with internal and external stakeholders
  • Work with precision, resourcefulness, and a proactive mindset in a dynamic environment

Requirements

  • A college degree or equivalent experience required
  • Minimum 3 years in hospitality, luxury service, or a related industry
  • Experience in a similar role within a high‑end environment preferred
  • Expertise in coordinating a wide range of arrangements based on Ownership Executive requests — including Rooms, F&B, Meetings & Events, and Transportation — as well as any additional personalized or ad‑hoc needs, ensuring seamless, timely, and fully tailored execution
  • Clear, effective, and timely communication with Ownership Executives, ensuring all relevant hotel departments are fully informed and aligned
  • Ability to follow through meticulously—personally checking guestroom readiness, amenity setup, dining preparation, meeting room arrangements, and any special requests
  • Strong sense of confidentiality, ensuring sensitive information, personal preferences, conversations, and Executive records are fully protected
  • Excellent organizational skills, strong attention to detail, and the ability to manage multiple priorities
  • Ability to collaborate professionally with department managers and handle communication with confidence and diplomacy
  • Comfortable working flexible hours depending on business needs
  • English communication skills preferred to support bilingual correspondence when needed
  • Calm, solution‑oriented approach when faced with challenging or time‑sensitive situations
  • Experience in Rooms or F&B operations is an advantage
  • Previous experience in a comparable position within a luxury or service‑focused environment
  • Ability to compose professional business correspondence in Korean (and ideally English)
  • Familiarity with F&B reservations systems and room management tools
  • High personal standards of courtesy, appearance, and service behavior
  • Ability to maintain a calm demeanor during challenging situations
  • F&B or Rooms operational experience preferred
  • Must already possess valid work authorization in South Korea

Nice to have

  • Experience in a similar role within a high‑end environment preferred
  • Experience in Rooms or F&B operations is an advantage
  • F&B or Rooms operational experience preferred
  • English communication skills preferred to support bilingual correspondence when needed
  • Ability to compose professional business correspondence in Korean (and ideally English)
  • Familiarity with F&B reservations systems and room management tools

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