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Corporate Credit Processing Support Engineer

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NTT DATA

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Location:
Malaysia , Cyberjaya

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Corporate Credit Processing Support Engineer will provide operational support for Corporate Credit Processing systems, ensuring system availability and performance. Candidates should have at least 5 years of IT experience, particularly in Corporate Loan Origination and Collateral Management. The role involves collaboration with various teams and requires strong technical skills in Unix/Linux, Oracle, and Java J2EE. A bachelor's degree in Computer Science or a related field is preferred.

Job Responsibility:

  • Provide BAU support for Corporate Credit Processing systems such as REACH, Morning Excess, Default & Recovery, Global CIF, Global ADMIN IS, FOCUS systems in bank
  • Provide operational support and ensure SLI of system availability, online and batch deliverables
  • Support diverse jurisdictions comprising of SG, MY, CN, International, BOS
  • Fine tune applications and systems for high performance and higher volume throughput
  • Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met
  • Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards
  • Respond on time to the queries raised by various business units
  • Provide timely updates regarding production status and progress of issue resolution
  • Perform impact analysis of enhancements/projects that will impact supported systems
  • Participate in Disaster Recovery and Business Continuity exercises
  • Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment
  • Have a quality mind-set with prevention attitude to attain zero defects
  • Able to support SIT/UAT/PROD/DR deployment, with DevOps
  • Able to support relevant software/platform/database upgrade for the systems
  • Able to work with system delivery team for smooth transition from projects/enhancements to BAU Mode
  • Able to perform monitoring of systems, manage batch jobs and ensure night batch jobs completed within SLA
  • Able to identify the underlying problems, analyse the root causes, provide possible solutions and respond to users within SLA
  • Incident, problem, and service outage management experience
  • Server Performance, capacity, utilization monitoring and Health monitoring experience
  • Provide coordination of application support
  • The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank
  • He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the Corporate Banking Services applications

Requirements:

  • At least 5 years of IT experience
  • At least 3 years in Corporate Loan Origination / Collateral Management
  • Knowledge of Integro’s Loan Origination System / Collateral Management platform is highly preferred
  • Able to understand the application design & workflow in a faster pace
  • Have knowledge in Unix/Linux, Oracle, Weblogic, Java J2EE, DevOps, Windows, Business Object
  • Able to understand and communicate in the technical discussion with developers
  • Bachelor's degree in Computer Science or a related field is preferred

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
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