Corporate Counsel – Consumer Litigation

• Manage a high-volume docket of consumer litigation and arbitration matters, including individual federal and state claims, small claims matters, and arbitrations
• Serve as a hands-on attorney on assigned matters, including developing case strategy, actively assisting with all aspects of litigation, and driving resolution
• Oversee and strategically direct outside counsel, ensuring alignment with company consumer litigation and arbitration strategy, while ensuring efficient use of resources
• Partner cross-functionally with Care, Executive Response, and other business teams to resolve disputes and improve customer outcomes
• Identify trends and recurring consumer issues and proactively advise the business on risk mitigation and process improvements
• Support small claims and arbitration programs, including preparing internal stakeholders and, where appropriate, handling aspects of matters directly
• Assist in managing individual and mass arbitration matters and aligning with the broader consumer litigation strategy
• Evaluate when to handle matters internally versus leveraging outside counsel, with a focus on efficiency and effectiveness
• Contribute to continuous improvement of litigation processes, tools, and strategies to enhance scalability and consistency

• Juris Doctor (JD) from an accredited law school
• Active bar membership in at least one U.S. jurisdiction and willingness to get a Kansas Bar License
• 2-4 years of experience as a business attorney, with relevant in-house and/or top law firm transitional experience
• Preferred 4–7 years of relevant legal experience, with a focus on consumer litigation, arbitration, or dispute resolution
• Experience managing a high-volume docket and balancing competing priorities
• Demonstrated ability to independently handle litigation matters and work effectively managing outside counsel
• Strong business judgment and ability to provide practical, solution-oriented legal advice
• Excellent written and verbal communication skills
• Highly organized, proactive, and able to anticipate issues and drive efficient outcomes
• Experience in telecommunications, consumer protection, or similarly regulated industries is a plus
• At least 18 years of age
• Legally authorized to work in the United States

Experience in telecommunications, consumer protection, or similarly regulated industries is a plus

• Competitive base salary and compensation package
• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs