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Lead the development and delivery of strategic communications that champion our corporate narrative. This role is pivotal in promoting our strategy, including financial reporting and CEO/C-suite media engagement, ensuring our brand reputation is strengthened across the media landscape.
Job Responsibility:
Create, develop, and deliver a comprehensive plan of corporate communications activity that promotes British Airways’ strategy, objectives, and corporate narrative
Deliver all core corporate communications content, including financial reporting, annual reports, and sustainability communications, translating complex data and issues into clear, engaging narratives
Proactively identify and deliver high-value media opportunities, including coverage, interviews, and thought leadership, which amplifies the voice of our leadership and align with business objectives
Partner closely with our CEO and C-suite to develop media engagement strategies, create compelling speeches, briefs, and presentation content for both UK-based and global events, and initiate external profile opportunities
Cultivate strong relationships with key journalists and industry correspondents, ensuring our voice is well represented in the media and supporting the smooth running of the press office and Media Centre, especially during times of disruption or crisis
Amplify all communications work via other stakeholders in Corporate Affairs, including Public Affairs, Communications Business Partners, and Social Media teams
Monitor competitor and industry activity, sharing insights and ensuring strategic communications are amplified across wider Corporate Affairs channels
Participate in crisis preparedness and on-call activities to support reputational resilience and contribute to the wider team as needed
Participate in a shared team rota for phone cover across some weekends and some Bank Holiday periods
Requirements:
Significant and relevant experience in professional corporate communications, with a focus on media engagement and strategic planning
Demonstrable ability to craft and execute high-quality, strategic communication plans and content aligned with business objectives
Experience supporting senior leadership profiles, particularly in complex or sensitive communication scenarios
Strong understanding of the news and political landscape, with an instinct for storytelling and media opportunity
Experience in measuring the effectiveness of communications and acting on results to improve output
Collaborative and proactive approach
Strong initiative, curiosity, and sound judgement
Excellent planning and organisational skills
Ability to manage competing priorities and deliver to tight deadlines in a fast-paced environment
Strong interpersonal and relationship-building abilities
Ability to work effectively with both internal and external stakeholders
Positive and flexible mindset
Resilience under pressure
Creativity
Passion for storytelling
Attention to detail and accuracy
Ability to work both independently and as part of a team
What we offer:
Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family
Opportunities to take on new challenges and move forward across our business