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This is an exciting opportunity to join British Airways’ Corporate Affairs team, the voice of our airline. We’re the storytellers and reputation guardians, shaping how the world sees British Airways. From colleague communications to media relations, public affairs and social media, we ensure our messages are clear, impactful and aligned with our strategic priorities. In this role, you’ll be at the heart of our communications, helping to deliver campaigns and events that inspire pride, build trust and strengthen our brand. If you’re passionate about creating compelling content and thrive in a fast-paced environment, this is your chance to make a real impact.
Job Responsibility:
Support delivery of work across all Corporate Affairs teams, aligned with departmental plans
Write high-quality, accurate and well-researched stories for internal and external audiences
Assist in creating and delivering internal and external communications campaigns
Support planning and execution of events such as colleague roadshows, forums, town halls, media events and press conferences
Help identify stories that evidence our strategic objectives
Draft briefs for senior leaders ahead of events or speaking opportunities
Track and evaluate the effectiveness of communication and engagement activities
Publish content across internal channels and maintain the press office media centre
Generate ideas for engaging content and monitor internal and external channels for user-generated content
Participate in out-of-hours on-call rosters and provide crisis communications support when required
Requirements:
Proven experience in crafting and executing communication plans aligned with business objectives
Skilled in stakeholder relationship management
Demonstrable experience in creating engaging content and storytelling aligned to strategy
Experience handling communications during sensitive or challenging situations
Ability to measure communication effectiveness and act on insights to improve outcomes
Strong written and verbal communication skills
Ability to work at pace, make sound judgements and deliver high-quality outputs
Creative mindset and passion for storytelling and content generation
Excellent organisational skills to manage competing priorities
Awareness of the news agenda and current affairs
Proficient in Microsoft Office tools including Word, Excel, PowerPoint, Teams and Viva Engage
Positive attitude, attention to detail, resilience under pressure, flexibility and the ability to build strong relationships
What we offer:
Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family
Opportunities to take on new challenges and move forward across the business