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As a Corporate Account Manager – Europe, you will be responsible for managing key corporate accounts across Europe, ensuring customer satisfaction, driving business growth, and maximizing account potential. You will serve as the primary point of contact for clients, overseeing contract negotiations, renewals, and new business opportunities. Additionally, you will work closely with cross-functional teams to tailor solutions that meet customer needs and align with our strategic goals.You will have the opportunity to shape customer relationships, contribute to business strategy, and deliver impactful results that contribute to both client success and company growth.
Job Responsibility:
Client Relationship Management: Serve as the main point of contact for corporate clients, ensuring their needs are met and maintaining strong relationships with key decision-makers
Account Strategy & Growth: Develop and implement strategies for growing and retaining corporate accounts, including identifying opportunities for upselling and cross-selling
Contract Negotiation: Lead negotiations for contracts, renewals, and pricing agreements, ensuring terms are beneficial to both the client and the company
Sales & Tender Management: Manage tender submissions and ensure the alignment of sales strategies with client needs and organizational objectives
Internal Collaboration: Work closely with internal teams such as operations, customer service, and product development to deliver tailored solutions to clients
Market Insights: Keep an eye on industry trends, competitor activities, and market changes to ensure IPP remains competitive and responsive to client demands
Reporting & Metrics: Monitor and report on account performance, using CRM and data tools to track key metrics and ensure targets are met
Problem Resolution: Act as the escalation point for client issues, resolving any challenges or conflicts that arise and ensuring high levels of customer satisfaction
Brand & Relationship Building: Enhance the company’s brand recognition and market presence by delivering exceptional customer experiences and fostering long-term partnerships
Requirements:
Experienced and results-driven
Passion for delivering excellent customer experiences and fostering long-term relationships
Thrive in a fast-paced environment
Can think strategically and execute with precision
Solid understanding of commercial dynamics
Ability to manage complex client accounts
Highly motivated, adaptable
Can communicate effectively with both internal teams and senior stakeholders
Enjoys problem-solving
Embraces new challenges
Looking for ways to drive business growth
Can manage relationships, negotiate contracts, and influence business outcomes
Nice to have:
Have experience working in the FMCG, logistics, or supply chain industry
Are proficient in multiple languages, including German, French, Dutch, or Spanish
Have hands-on experience with CRM systems, Power BI, and other business tools
Are familiar with contract negotiations, tender processes, and supply chain management
Have experience managing multinational or corporate accounts across various regions in Europe
What we offer:
A competitive salary and benefits package
Hybrid working opportunities, allowing you to work from home or in our modern offices across the EU
Flexibility in working hours to ensure a balance between professional and personal life
A dynamic and inclusive work environment where your input matters
Opportunities for growth and career progression as part of a fast-evolving company
The chance to work with innovative solutions that are transforming industries and creating sustainable impact