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As a Core Agent at Four Seasons Red Sea, you will be the key connection between our guests and the hotel’s services, ensuring that every interaction is handled with care, professionalism, and efficiency. Whether managing guest inquiries, coordinating reservations, or assisting with service requests, your role is central to creating a seamless and memorable experience. By anticipating guest needs and delivering thoughtful, personalized service, you help uphold the Four Seasons reputation for excellence — turning ordinary moments into extraordinary memories.
Job Responsibility:
Be the key connection between guests and the hotel’s services
Ensure every interaction is handled with care, professionalism, and efficiency
Manage guest inquiries
Coordinate reservations
Assist with service requests
Anticipate guest needs and deliver thoughtful, personalized service
Requirements:
Proficiency in written, spoken, and reading English and Arabic
Previous hotel or call center experience preferred
Strong communication and multitasking skills
Familiarity with hotel systems and reservations software is an advantage
Locals only, as per Saudi Labor Law
What we offer:
Competitive basic salary
Competitive live-out allowance
Travel allowance, if applicable
30 days of annual vacation
10 public holidays per year
Complimentary employee meals
Medical insurance
Life insurance
Employee Assistance Program
Worldwide complimentary room nights at Four Seasons hotels