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Core/Reservation Agent

Saudi Arabia, Red Sea · Job Posted April 23, 2026
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Job Description

As a Core Agent at Four Seasons Red Sea, you will be the key connection between our guests and the hotel’s services, ensuring that every interaction is handled with care, professionalism, and efficiency. Whether managing guest inquiries, coordinating reservations, or assisting with service requests, your role is central to creating a seamless and memorable experience. By anticipating guest needs and delivering thoughtful, personalized service, you help uphold the Four Seasons reputation for excellence — turning ordinary moments into extraordinary memories.

Job Responsibility

  • Be the key connection between guests and the hotel’s services
  • Ensure every interaction is handled with care, professionalism, and efficiency
  • Manage guest inquiries
  • Coordinate reservations
  • Assist with service requests
  • Anticipate guest needs and deliver thoughtful, personalized service

Requirements

  • Proficiency in written, spoken, and reading English and Arabic
  • Previous hotel or call center experience preferred
  • Strong communication and multitasking skills
  • Familiarity with hotel systems and reservations software is an advantage
  • Locals only, as per Saudi Labor Law

What we offer

  • Competitive basic salary
  • Competitive live-out allowance
  • Travel allowance, if applicable
  • 30 days of annual vacation
  • 10 public holidays per year
  • Complimentary employee meals
  • Medical insurance
  • Life insurance
  • Employee Assistance Program
  • Worldwide complimentary room nights at Four Seasons hotels
  • Laundry/dry cleaning services for work attire
  • Opportunities for growth and development

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