CrawlJobs Logo

Core Engineering and Operations Manager

careers.itv.com Logo

ITV Jobs

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

85000.00 - 90000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

The Core Engineering and Operations Manager is a driving force behind the evolution of the Enterprise Platform, ensuring the platform and processes advance inline with business requirements. This senior role has accountability for the run function of the department, including: Incident; Demand; Service Request. As well as responsibility for: Continuous Improvement. The engineers work within an SRE environment but are governed through ITIL. It is for the Core Engineering and Operations Manager to bridge this gap, which will involve reporting and continuously improving processes.

Job Responsibility:

  • Provide line management to the Core Engineering Squad and management of the Operations team within Enterprise platforms
  • Provide non-technical coaching and guidance to the team and support them in building their careers
  • Manage the in-hours and out-of-hours operational rotas
  • Maintain the Core Engineering backlog
  • Manage the Core Engineering sprints
  • Day-to-day vendor management
  • Manage vendor contract renewals
  • Define continuous improvement backlog priorities
  • Define and maintain Continuous Improvement epics
  • Attend demand prioritisation forums and schedule new demand
  • Receive and manage suggestions from the Principal Engineer
  • Escalating non-standard demand to evaluative engineering
  • Working with the Product Manager, Principal Engineer and Delivery Manager to define the product roadmap
  • Managing demand satisfaction surveys
  • Managing operational escalations from the business
  • Audit and compliance management
  • Approving the invocation of DR in an emergency situation
  • Lifecycle management
  • Working with the licence manager to ensure licenses are managed
  • Defining and running Core Engineering meetings
  • Bridging the gap between SRE and ITIL
  • Continuous process improvement
  • Prioritising Core Engineering urgent work
  • Requesting Evaluative Engineering time from the Delivery Manager for non-standard requests
  • Working with Product Manager to ensure operating costs and forecasts are up-to-date and within budget
  • Keeps across and understands all operational, demand, continuous improvement and service request tasks and issues
  • Organises engagements with other technology teams as required
  • Leads demand discovery engagements
  • Manages relationships with application teams across the business
  • Organising Core Engineering/Operations events and meetings
  • Distributing operations work to ensure balance during busy and quiet periods

Requirements:

  • Extensive experience in roles involving line management
  • Experience of managing multiple projects simultaneously, keeping to time and budget
  • Demonstrable stakeholder management skills
  • Experience of working in cloud-based teams
  • Extensive knowledge of both SRE and ITIL
  • An understanding of creative leadership
  • Experience of Scrum and Kanban-based agile delivery approaches, tools and measurement

Nice to have:

  • Experience of working in a SRE team
  • Experience of engaging with a range of stakeholders including senior management
  • Experience of liaising between technical experts and non-technical or business stakeholders
  • Experience of vendor management
  • A non-technical understanding of relevant technologies
  • Experience of contributing towards roadmap development
  • An understanding of lifecycle, demand, audit and compliance and license management
  • An understanding of continuous improvement
  • An excellent understanding of FinOps
What we offer:
  • Flexible working with a range of options
  • Generous holiday allowance, plus you can buy more
  • Annual bonus opportunity
  • Competitive pension contribution
  • Save as you earn - with an opportunity to buy ITV shares
  • Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Additional Information:

Job Posted:
January 18, 2026

Expiration:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
ITV Jobs - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Core Engineering and Operations Manager

Senior Manager - Engineering Operations

At Mercury, we build products that help startups and growing companies manage th...
Location
Location
United States; Canada , San Francisco; New York; Portland
Salary
Salary:
239000.00 - 298900.00 USD / Year
mercury.com Logo
Mercury
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
  • A background in software engineering, with demonstrated success in shaping Engineering-wide or company-wide strategy through operational leadership
  • Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
  • Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
  • Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour
  • Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals
Job Responsibility
Job Responsibility
  • Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
  • Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
  • Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
  • Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
  • Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work
What we offer
What we offer
  • base salary
  • equity (stock options)
  • benefits
  • Fulltime
Read More
Arrow Right

Senior Engineering Manager - AI Core Platform

We’re hiring a Senior Engineering Manager (or high-potential EM2) for the Core P...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading engineering teams, ideally across infrastructure or platform domains
  • Recent hands-on coding experience — you’ve shipped production code in the last couple of years
  • Strong technical judgment and the ability to coach senior engineers through complex architectural trade-offs
  • Adaptable leadership style suited to a group that will grow quickly, and change shape over time
  • Curiosity and enthusiasm for AI, with a desire to learn how ML systems are developed and operated in production
Job Responsibility
Job Responsibility
  • Lead a high-performing team building the platform and infrastructure that power Intercom’s AI capabilities
  • Contribute directly to production code, staying close to the work and building knowledge & context through first-hand experience
  • Support teams of ML Scientists and Engineers building AI powered capabilities
  • Plan, prioritize, and deliver high-impact roadmaps in partnership with the team’s most senior engineers, balancing delivery, quality, and innovation
  • Improve developer experience across the AI infrastructure stack, ensuring that systems are observable, scalable, and easy to build upon
  • Empower the engineers on the team to act with agency and maximize their impact
  • Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow
What we offer
What we offer
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we also offer Windows for certain roles when needed
  • Fulltime
Read More
Arrow Right

Engineering Manager, Product Engineering

Engineering is the backbone of Everlaw. We build features that delight our custo...
Location
Location
United States , Oakland
Salary
Salary:
198000.00 - 250000.00 USD / Year
everlaw.com Logo
Everlaw
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/MS or PhD in Computer Science (or equivalent)
  • Sound foundational understanding of a wide range of computer science topics and concerns relating to system and software design
  • At least 5 years of experience as a senior engineer building product features and full-stack web applications
  • Good dynamic range that you apply to different situations - you can step back and empower, while also diving deep into the code to understand the details
  • Ability to communicate at the right altitude with both technical and non-technical stakeholders
  • Experience working with stakeholder teams (internal and/or external) in setting and collaborating on technical roadmaps
  • Experience communicating with customers articulating to them how the platform works on reliability, security and compliance matters
  • At least 1 year experience leading software engineers - either as a manager managing engineers or as a technical lead managing the technical workstreams of software engineers
  • Experience managing the technical workstreams of software engineers and supporting them in execution
  • Demonstrated ability to lead an inspired, high performing and highly motivated and accountable team
Job Responsibility
Job Responsibility
  • Build features and functionality for the Everlaw core product
  • Work closely with Product, Design, DevOps, Security Engineering and application engineering leads to synthesize requirements and prioritize efforts
  • Lead roadmapping, resourcing and execution for critical features and capabilities
  • Support and coach engineers in their career development and growth
  • Work closely with Engineering Operations team to improve processes to help with goal setting, empowerment and execution across Everlaw Engineering efforts
  • Critically observe and understand Everlaw’s platform, tooling and processes
  • Understand current and upcoming challenges and requirements from the viewpoint of multiple stakeholders
  • Understand company goals and Product roadmaps
  • Strategize, prioritize, resource and execute against features
  • Actively coach your reports to deliver on projects and ensure they get the right types of feedback and coaching they need to succeed in their careers
What we offer
What we offer
  • Equity program
  • 401(k) retirement plan with company matching
  • Health, dental, and vision
  • Flexible Spending Accounts for health and dependent care expenses
  • Paid parental leave and approximately 10 days (80 hours) per year of sick leave
  • Seventeen paid vacation days plus 11 federal holidays
  • Membership to Modern Health to help employees prioritize mental health and wellness
  • Annual allocation for Learning & Development opportunities and applicable professional membership dues
  • Company-sponsored life and disability insurance
  • Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
  • Fulltime
Read More
Arrow Right

Senior Engineering Manager, Platform Engineering (Developer Experience)

Everlaw is seeking a Senior Engineering Manager, Platform to lead teams focused ...
Location
Location
United States , Oakland, California
Salary
Salary:
219000.00 - 277000.00 USD / Year
everlaw.com Logo
Everlaw
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years as a senior engineer building developer productivity tools and/or highly available platform services (e.g., storage, pub-sub, search, caching, observability) and/or deep experience with infrastructure/cloud technologies (e.g., Terraform, Kubernetes, Docker)
  • 3+ years of experience directly managing software engineers and/or technical leads, including hiring, coaching, performance management, and growing a high-performing team
  • 2+ years of experience building and leading developer experience or platform teams/programs that deliver internal platforms and tooling with measurable productivity outcomes (e.g., faster builds/tests, improved CI/CD lead times, higher deployment frequency)
  • Experience managing scalable database infrastructure (e.g., Postgres, MySQL or equivalent)
  • Can communicate at the right altitude with both technical and non-technical stakeholders, and you’ve led cross-functional roadmaps with Engineering Operations, Security Engineering, DevOps, Product, and Design
  • Authorized to work in the United States. Please note that currently, Everlaw is not sponsoring employment visas.
Job Responsibility
Job Responsibility
  • Lead platform teams that build and evolve core internal platforms and developer tooling—spanning build/test infrastructure, CI/CD, and developer workflows—to improve engineer productivity and time-to-value
  • Collaborate closely with Engineering Operations, Security Engineering, DevOps, Product, and Design to synthesize requirements and prioritize impactful investments
  • Drive roadmapping, resourcing, and execution for critical platform areas that make it better and cheaper to develop, test, and release software
  • Establish and use developer efficiency metrics (e.g., build/test times, deploy lead time, change failure rate) to identify bottlenecks and plan ambitious improvements to workflows
  • Ensure operational excellence for platform services and tooling with clear SLOs, robust observability, and incident/bug management practices
  • Coach and develop engineers and leads
  • provide actionable feedback, elevate technical execution, and foster an inclusive, high-accountability culture
  • Partner with Engineering Operations to improve processes for alignment, goal setting, empowerment, and cross-team execution across Engineering
  • Communicate effectively with both technical and non-technical stakeholders, adjusting altitude from strategy to technical deep dives as needed.
What we offer
What we offer
  • Medical
  • dental
  • wellness program
  • paid parental leave
  • professional development
  • fully stocked kitchen
  • Equity program
  • 401(k) retirement plan with company matching
  • Health, dental, and vision
  • Flexible Spending Accounts for health and dependent care expenses
  • Fulltime
Read More
Arrow Right

Senior Engineering Manager

We’re looking for a Senior Engineering Manager to help strengthen and modernize ...
Location
Location
United States
Salary
Salary:
116100.00 - 191500.00 USD / Year
onecallcm.com Logo
One Call
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, engineering, or equivalent experience
  • 5+ years of engineering leadership experience, including managing multiple teams and product areas
  • Proven experience leading teams in cloud-native environments (e.g., AWS, Azure, GCP)
  • Experience with remote-first and globally distributed teams
  • Track record of delivering enterprise-grade software in regulated environments (SOC2, HIPAA)
  • Strong leadership and communication skills
  • ability to inspire and influence across levels
  • Deep understanding of Agile, DevOps, CI/CD, and modern software development lifecycle
  • Familiarity with tools like Jira, Azure DevOps, GitHub, etc.
  • Ability to drive technical strategy, architecture decisions, and platform evolution
Job Responsibility
Job Responsibility
  • Lead multiple engineering teams in delivering scalable, secure, and high-quality software products
  • Drive adoption of modern development practices including Agile, DevOps, CI/CD and test automation
  • Partner with Product, Design, and Architecture to define and deliver on product roadmaps with speed and quality
  • Ensure engineering teams are aligned with business outcomes, and measure success through KPIs such as velocity, quality, availability, and customer impact
  • Build and maintain a high-talent, high-accountability culture, including hiring, coaching, performance management, and career development
  • Champion engineering excellence through code quality, technical reviews, observability, and continuous improvement
  • Manage offshore teams, ensuring alignment with internal standards and delivery expectations
  • Own the operational health of applications including uptime, incident response, and compliance (e.g., SOC2, HIPAA)
  • Drive strategic initiatives such as platform modernization, technical debt reduction, and automation
  • Collaborate across engineering, product, and business teams to resolve cross-functional challenges and deliver integrated solutions
What we offer
What we offer
  • Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
  • 401(k) matching program
  • and company-paid life insurance and short and long-term disability coverage
  • Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships
  • Fulltime
Read More
Arrow Right

Senior Technical Program Manager – Trading & Core Software

As a Senior Technical Program Manager – Trading & Core Software, you’ll drive pr...
Location
Location
United States , Austin
Salary
Salary:
Not provided
optiver.com Logo
Optiver
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hold a degree in computer science, engineering, or a related STEM field
  • Have 5+ years of experience in software engineering or technical program management within a high-performance technology environment
  • Proven success managing complex, cross-functional software programs from design to rollout
  • Technically fluent – comfortable engaging in architecture and systems design discussions
  • Pragmatic and outcome-oriented, with strong analytical and communication skills
  • Motivated by impact and intrigued by the intersection of trading, technology, and strategy
  • Highly self-motivated and thrive in environments with minimal oversight
Job Responsibility
Job Responsibility
  • Lead multi-disciplinary programs that enable Optiver’s trading expansion into new markets, asset classes, and products
  • Oversee development of the firm’s core trading software – including instruments, trades, positions, and control systems
  • Partner with senior engineering and trading leadership to define scope, align priorities, and execute high-impact initiatives
  • Enhance delivery processes, feedback loops, and reporting to improve cross-team visibility and accountability
  • Drive continuous improvement and operational excellence across trading and software development teams
What we offer
What we offer
  • Highly competitive compensation package including performance-based bonus structure
  • 401(k) match up to 50%
  • Comprehensive health, mental, dental, vision, disability, and life coverage
  • 25 paid vacation days alongside market holidays
  • Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more
  • The opportunity to work alongside best-in-class professionals from over 40 different countries
Read More
Arrow Right

Packet Core Support Engineer

Myticas is looking for a Packet Core Support Engineer. This person will support ...
Location
Location
United States , Memphis
Salary
Salary:
Not provided
myticas.com Logo
Myticas Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience in managing, operating and supporting core network nodes (EPC/IMS/5GC) for both data and voice services
  • Solid experience in interfaces and protocols used in 4G and 5G core networks (integration/troubleshooting)
  • Solid experience in Kubernetes and container environments for operating and managing Containerized Network Functions
  • Experience in 4G and 5G packet core operation and architecture
  • Experience in SDM operation and architecture
  • Knowledge of CNF operation and lifecycle management
  • O&M experience in mme, spgw, amf, smf, upf, nrf
  • O&M experience in pcrf, hss, pcf, udm, ausf, udr
  • O&M experience in cscf, TAS, sbc, mrf
Job Responsibility
Job Responsibility
  • Perform first level of troubleshooting/response for anomalies found in the above elements
  • Raise tickets with care for issues that he couldn’t solve
  • Support activities/migrations/upgrades on behalf of customer (those are normally carried out by care team)
  • Prepare/review MOPs of activities
  • Participate in ORT/ATP
  • Provide incident reports and kpi reports (if this is covered in the sow for RE)
Read More
Arrow Right

Senior Machine Learning Engineering Manager

The GenAI foundation and quality team works cross-functionally, providing genera...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master or PhD in a quantitative subject (Computer Science, Mathematics, Statistics, Operations Research, or relevant work experience)
  • 5+ years of experience managing machine learning engineering teams running core services at scale
  • Experience building and scaling machine learning models in business applications using large amounts of data
  • Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story
  • Focus on business practicality and the 80/20 rule
  • very high bar for output quality, but recognize the business benefit of 'having something now' vs 'perfection sometime in the future'
  • Agile development mindset, appreciating the benefit of constant iteration and improvement
Job Responsibility
Job Responsibility
  • Manage the end-to-end machine learning lifecycle, from data collection and preprocessing, to model development and deployment, to evaluation and monitoring
  • Research and implement novel machine learning techniques and algorithms that can improve the performance, scalability, and robustness of our Recommendation system, and other AI/ML models
  • Mentor and coach your team members on best practices, code quality, design patterns, testing, debugging, and documentation
  • Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence
  • Communicate effectively with internal and external partners, present technical concepts and results clearly and concisely, and solicit feedback and input from various stakeholders
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Wide range of perks and benefits to support family and personal goals
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy