Core (Communications) Agent Job at Four Seasons (Naples)

Communications / Reservations (CORE) Agent

The Beverly Wilshire a Four Seasons Hotel is looking for a Hotel Communications ...

Location

United States of America , Beverly Hills

Salary:

27.80 - 34.75 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

1-2 years previous experience as a Telecommunications Operator, Front Desk Agent, Spa Receptionist, Customer Service Sales Representative, Coordinator or Order Taker in a fast paced Hotel operation
Exceptional communication skills and command of English language
Flexible schedule and the ability to work different shifts, weekends and holidays

Job Responsibility

Answers and directs phone calls, radio requests, HotSos requests, make reservations, take in-room dining orders, telephone requests, and faxes in an efficient, courteous and professional manner
Achieve maximum customer satisfaction for In-Room Dining, Housekeeping, and Engineering Departments
Support and assist the Front Desk team as needed
Will comply with any other additional requests that may arise pertaining to Hotel Communications Agent duties
Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Handles all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve guest complaints according to Four Seasons Standards
Respond to all guest inquiries and requests for maintenance, housekeeping, in room dining, spa and reservations accurately
Use HotSoS, Opera, Micros, Book4time and Rex (or any other computer application) to log and track these requests

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Core Agent

About the role: Answers and directs phone calls, take reservation inquiries, in ...

Location

Japan , Tokyo

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills to prepare and deliver reports
Apply an ethical approach to the outcome of situations
Plan and monitor duties to ensure effective and efficient use of all available resources
Strong interpersonal and relationship-building skills to work with peers, superiors and clients
Must possess legal work authorization for Japan
Must be fluent in English and Japanese business communication

Job Responsibility

Answers and directs phone calls
Take reservation inquiries
In room dining order taking
HotSOS requests
Email and faxes in an efficient, courteous and professional manner
Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue
Actively seeking solution to resolve the problem
Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems, high-speed Internet system and facsimile machines
Ability to understand and have full knowledge of Hotel Information
Assist guest with placing restaurant reservations and managing in-room dining order

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
50％F&B outlet discount for other Four Seasons Hotel in Japan (except SÉZANNE)
Complimentary Employee Meals
Social insurance
Define contribution benefit
Yearly health check up

Fulltime

Core Agent (Reservations)

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

India , Mumbai

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, writing, and oral proficiency
Communication Skills
Strong Customer Service
High School Diploma
Previous Reservations and/or Front Office
High Volume Call Center
Computers and Windows 95/98

Job Responsibility

Responsible for selling the resort and providing information to prospective guests
To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction

Fulltime

AI Engineer

In this role you will design and build intelligent, autonomous AI systems that e...

Location

United States , San Diego

Salary:

199500.00 - 299300.00 USD / Year

Teradata

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field
3–5+ years of experience in software architecture, backend development, or AI infrastructure
Strong Python skills and familiarity with Java, Go, and C++
Deep expertise in agent development, LLM integration, prompt engineering, runtime systems, and AI tooling
Experience with MCP servers, vector databases, RAG systems, graph-based memory, and NLP frameworks
Ability to design core agentic capabilities such as memory management, context handling, observability, and identity
Strong background in distributed systems, backend services, API design, and cloud-native deployments (AWS, Azure, GCP)
Proficiency with containerization, CI/CD pipelines, and scalable production infrastructures
Excellent communication skills, documentation habits, and ability to mentor or collaborate across teams
Passion for building safe, human-aligned, autonomous systems and extending open-source tools to innovate

Job Responsibility

Design and build intelligent, autonomous AI systems that enable Teradata to push the boundaries of enterprise-scale agentic technology
Lead the development of scalable, secure, cloud-native frameworks that allow AI agents to reason, plan, act, and collaborate in real-world production environments
Create the foundational runtime components, automation capabilities, and infrastructure that power next-generation GenAI and Agentic AI solutions
Work closely with AI researchers, platform teams, and product leadership to bring advanced agentic capabilities from concept to production across Teradata’s data and AI platform
Succeed in this role by enabling enterprise customers to leverage powerful, resilient, and safely governed AI agents that drive measurable business value

What we offer

Healthcare, life and disability insurance plans
401(k)-retirement savings plan
Time-off programs
Flexible work model
Well-being focus
Diversity, Equity, and Inclusion commitment

Fulltime

Senior Full Stack Engineer, AI Platform

We're looking for a highly skilled Senior Full Stack Engineer who is excited abo...

Location

Austria , Vienna

Salary:

85000.00 EUR / Year

9amHealth

Expiration Date

Until further notice

Requirements

7+ years of experience as a Software Engineer
Strong knowledge of major parts of our tech stack (AWS, Java, Typescript, Python)
Strong experience in building with LLMs in production, not just prototypes
Clear enthusiasm for the capabilities and opportunities of AI and agentic systems
Strong system design skills and comfort working in ambiguous problem spaces
Ability to communicate clearly with technical and non-technical stakeholders

Job Responsibility

Design, implement, and operate backend and fullstack systems that incorporate LLMs, tools, and agents as core components
Build agentic workflows (multi-step, tool using, stateful systems) that solve real product and operational problems
Integrate LLMs safely and reliably into production systems, with attention to observability, cost, and failure modes
Use modern AI coding tools (e.g. Claude Code/Codex/Pi/Cursor) to accelerate development, refactoring, and exploration
Set patterns and standards for how AI is used in day to day engineering work
Help the team move faster without sacrificing quality or clarity
Collaborate closely with Product Management, Design, and other stakeholders to shape solutions, not just implement specs
Translate high level goals into technical architecture and execution plans
Contribute to roadmap discussions with a strong systems and platform perspective
Design APIs, services, and data models (primarily backend leaning)

What we offer

Health, dental, and vision insurance
Flexible PTO
Work from home options
Professional development budget
Support continuing education

Fulltime

Customer Experience Enablement Leader

As our customer base expands across regions and industries, we are committed to ...

Location

United States , New York

Salary:

205000.00 - 240000.00 USD / Year

Notion

Expiration Date

Until further notice

Requirements

Proven experience (8+ years) in CX enablement, support operations, or customer experience management, preferably in a high-growth SaaS, AI, or technology environment
Demonstrated success creating and scaling customer support training programs and knowledge management systems for both internal and BPO/vendor teams
Deep familiarity with CX knowledge management best practices, including content strategy, knowledge base architecture, and self-service enablement
Hands-on experience managing Learning Management Systems (LMS) and enthusiasm for leveraging new tools and AI technologies to improve team effectiveness
Strong analytical and problem-solving skills with a data-driven approach to measuring and improving core CX metrics (CSAT, time to resolution, agent productivity, etc.)
Exceptional communication, stakeholder management, and cross-functional collaboration abilities
Experience working across global offices and optimizing for cultural nuance in customer experience and training
Track record of coaching and developing high-performing teams
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Job Responsibility

Lead the CX Enablement function for User Operations, setting vision and strategy for internal learning, training, knowledge management, and launch readiness across all support channels
Build and grow a high-performing team—recruit top talent, run regular 1:1s and development conversations, and establish clear role expectations and career pathing
Provide strategic guidance and support to a team of instructional designers as they deliver scalable training programs for internal and outsourced support agents, ensuring readiness across technical, billing, and account access scenarios
Oversee the development and maintenance of CX knowledge bases and playbooks, leveraging industry best practices to ensure content is accurate, up-to-date, and easily accessible
Leverage AI workflows to drive CX-wide efficiency by automating repetitive tasks, synthesizing information across documents, and streamlining operational processes
Track, report, and drive improvements in core CX metrics, tying them directly to existing enablement programs and partnering with Direct Support regional leaders and vendor operations teams to implement targeted enablement interventions
Manage sprint planning, prioritization, and the enablement budget (training, tools, contractors), driving operational excellence and making thoughtful trade-offs between strategic bets and urgent needs
Develop a framework for CX launch readiness and coach the team to execute it—defining standards, unblocking cross‑functional dependencies, and ensuring the team has the resources and support to deliver
Coach, mentor, and develop a high-performing, high-trust team, fostering a culture of collaboration, candid feedback, and operational excellence

Fulltime

Software Engineer, Dashboard

Full Stack Engineer to build the Vercel Dashboard, the control plane for every V...

Location

United States , San Francisco

Salary:

196000.00 - 294000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

4+ years of experience as a software engineer building user-facing products
Strong across the stack: modern frontend (React, TypeScript, Next.js) and backend (APIs, databases, services)
Experience building products for developers or technical users
Ability to think in systems and build reusable abstractions, composable components, and clean APIs
Comfortable with ambiguity and can take a rough problem statement and turn it into shipped code
Experience using AI tools in development workflow
Ability to ship fast without sacrificing quality
Clear communication and collaboration skills with Product, Design, and other engineering teams

Job Responsibility

Build and own core Dashboard infrastructure: the shell, navigation, layout system, and shared components
Architect and implement the backend services and APIs that power the Dashboard, including personalization, notifications, and agent-powered experiences
Drive performance as a core feature
Build agent-facing surfaces: the UI and API layers where agents surface errors, suggest fixes, update config, and keep users on best practices
Work closely with product area teams (Billing, CI/CD, Observability, etc.) to ensure their pages integrate cleanly into the Dashboard shell and follow shared patterns
Ship incrementally and continuously

What we offer

Benefits
Equity-based compensation
Eligibility for a company bonus or variable pay program

Fulltime

Assistant Building Surveyor

A growing and dynamic construction consultancy, recognised for their people-focu...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Degree in Building Surveying (RICS accredited or equivalent)
working towards APC or recently enrolled
solid technical foundation across core Building Surveying services
confident communicator with a client-centric approach
ability to take ownership of smaller projects with minimal oversight
motivated to grow into a senior-level position with leadership responsibilities

Job Responsibility

Undertake measured surveys and inspections
prepare CAD drawings and specifications
act as Contract Administrator and/or Employer’s Agent
prepare tender documentation and recommendations
lead or assist with planning/building regulation submissions
engage with multidisciplinary project teams
assist in delivering party wall, condition and acquisition surveys
maintain technical understanding of building defects and project operations

What we offer

33 days holiday (including bank holidays), increasing with service
additional day off for your birthday
health cover and wellbeing benefits from day one
annual company bonus and performance-based salary reviews
pension scheme
full support with chartership and professional memberships
tailored career progression and continuous development opportunities
hybrid working model
a sociable, inclusive team with regular events and a collaborative atmosphere

Fulltime

Core (Communications) Agent

Four Seasons

Location:
United States of America , Naples

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 14, 2026

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