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Four Seasons Hotel Austin is seeking a CORE Agent to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.
Job Responsibility:
Field all incoming calls to the appropriate department within the hotel
Sell the resort and provide information to prospective guests
Capture sales from incoming calls and coordinate details of each reservation
Provide top notch customer service over the phone
Monitor systems and communication channels
Help the team prepare for guest arrivals
Requirements:
Knowledge of Opera preferred
One to two years’ experience working in hotels or customer service preferred
Strong communication skills
Work authorization in the United States
What we offer:
FREE Medical, Dental and Vision Insurance after 30 days
Room night stays at Four Seasons Worldwide
Employee meals prepared by the Four Seasons Culinary Team
Dry cleaning and alteration of employee uniforms
Parking in Downtown Austin during work shifts
Discounted public transportation options
Four Seasons beds and bedding
Gold’s Gym membership
Vacation, Sick, Twelve (12) Paid Holidays
401k participation with a company matching program