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Core Agent

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Four Seasons

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Location:
Anguilla , West End

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As the voice of the hotel the Core Agent ensures that all communication channels operate flawlessly, including the phone and paging system. The qualified applicant will have an excellent phone personality, superior computer skills and a thorough understanding of the room types, rates, occupancy and selling strategies. Details make the difference and accuracy in information is an absolute necessity.

Job Responsibility:

  • Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
  • Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, Front Desk and Reservationists
  • Accepts and delivers wake-up calls, messages and facsimiles in a timely manner
  • Performs installation and repairs of telephone, facsimile or high-speed Internet services in the guest room or public area meeting space

Requirements:

  • High level of professionalism
  • Friendly and Calm Demeanor
  • Previous experience in Guest Services roles and employment experience within a luxury Hotels is considered an asset
  • Strong communication skills
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Parttime
Work Type:
On-site work
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