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We're looking for an Account Manager to join our expanding team here in Atlanta! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
Job Responsibility
Be responsible for generating revenue from paying customers to achieve sales quotas
Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders
Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com
Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.)
Consult with customers on their internal processes and challenge leaders to drive change across their organization
Partake in the kick off call and oversee the initial implementation and onboarding process in collaboration with the Customer Success Manager
Requirements
3-6 years of B2B SaaS sales account management experience with a focus on upsells, cross-sells, and expansion opportunities
Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
Strong customer-facing and presentation skills with ability to establish credibility with executives
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
BA/BS degree or equivalent, relevant work experience
What we offer
Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program
A team that values transparency and collaboration while having fun while we work
Monthly stipends for food, wellness, and commuter/remote work
Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops
Award winning work environment - named a Best Place to Work by Built In as well as Great Place To Work certified
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more