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We’re hiring a specialized Copywriter to support our client’s national loyalty program. This is a unique contract opportunity to build the voice of a major loyalty brand and shape how millions of Canadians understand their rewards. If you excel at making complex financial or loyalty information simple, enjoy collaborating across teams, and thrive in a fast-paced environment, this role is for you.
Job Responsibility:
Write clear, customer-focused copy for email, web, app, and social
Translate technical/financial language into friendly, accessible messaging
Ensure copy is compliant with legal & regulatory requirements
Collaborate with marketing, design, legal, and product teams
Help build and refine the tone of voice and style guidelines
Manage multiple briefs and deadlines with accuracy and attention to detail
Tailor copy for diverse audiences while upholding a consistent brand voice and tone
Requirements:
3+ years writing for loyalty/rewards programs (PC Optimum, Scene+, AIR MILES, Avion, etc.)
Experience writing for a financial institution or financial product
Ability to simplify jargon and work within compliance-heavy environments
A portfolio showing loyalty, CRM, email, and digital copy
Meticulous attention to detail and the capacity to thrive in a fast-paced environment
Proficiency with digital marketing channels, including web, email, and point-of-purchase communications
Based in GTA and able to attend monthly in-office meetings
Nice to have:
Experience with Salesforce, AEM, or similar tools
Experience building brand voice or content guidelines