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Copilot Cloud Solution Architect

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Microsoft Corporation

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Location:
Brazil , São Paulo

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The Copilot Cloud Solution Architect (CSA) role within the International Customer Success Unit (iCSU) supports enterprise customer success by contributing to the deployment and configuration of Copilot Studio (Agent‑based) solutions. This role is focused on helping customers implement and operationalize AI through the configuration of Copilot Studio agents, leveraging Power Platform connectors and automation capabilities to integrate enterprise data sources and business processes into agent‑driven solutions. The primary technical workload for this role is the deployment and configuration of Copilot Studio agents and supporting automation patterns. Familiarity with Microsoft 365 Copilot adoption scenarios is beneficial but considered a supplemental capability, not the primary focus of this position.

Job Responsibility:

  • Assist in configuring and testing Copilot Studio agents aligned to enterprise customer business process scenarios
  • Support integration of agents with Microsoft 365 content sources such as SharePoint, Teams, and enterprise file systems
  • Contribute to configuration of: Agent topics, Actions, Connectors
  • Support automation workflows using Power Platform connectors and low-code automation tools
  • Assist in delivery of Copilot Studio pilots, proofs of concept (PoCs), and technical validation engagements
  • Execute defined technical delivery tasks supporting readiness and early deployment of agent-based Copilot solutions
  • Support customers in preparing for secure and compliant AI-enabled agent deployments aligned to governance requirements
  • Provide support to Microsoft 365 Copilot adoption efforts where required
  • Assist in identifying readiness or change-management blockers
  • Collaborate with CSAMs, partners, and virtual teams to support delivery of Copilot Studio engagements
  • Continue to build technical proficiency in: Copilot Studio agent configuration, Power Platform environments, Connector-based automation
  • Operate according to required operational excellence standards, including time tracking and documentation
  • Follow established tools and practices to identify, escalate, and help mitigate technical or delivery blockers
  • Execute work in compliance with Microsoft policies and governance frameworks

Requirements:

  • Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years of experience in cloud, infrastructure, IT consulting/support, systems administration, or related technical roles OR equivalent experience
  • 2+ years of experience in a customer-facing technical role
  • 2+ years of experience contributing to technical solution delivery efforts
  • This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English
  • Foundational experience or demonstrable interest in: Copilot Studio agent configuration
  • Power Platform environments
  • Connector-based automation
  • Awareness of: Microsoft 365 Copilot usage scenarios
  • SharePoint / Teams content grounding
  • Technical certifications in cloud platforms (e.g., Azure)
  • Exposure to Power Platform automation or low-code solutions
  • Experience supporting pilots or early deployment initiatives
  • Proficiency in written, reading, and conversational Spanish.

Nice to have:

  • Technical certifications in cloud platforms (e.g., Azure)
  • Exposure to Power Platform automation or low-code solutions
  • Experience supporting pilots or early deployment initiatives
  • Proficiency in written, reading, and conversational Spanish

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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