Copado Administrator/Salesforce Administrator Job at Ocean Blue Solutions (Columbus)

New

Process Quality Assurance Fresher

Location

Vietnam , Hồ Chí Minh

Salary:

Not provided

SmartOSC

Expiration Date

January 31, 2026

Requirements

Final year students or fresh graduates in Information Technology, Quality Management, or a related field
Basic understanding of quality assurance processes and methodologies
Strong analytical and problem-solving skills
Detail-oriented with good organizational abilities
Effective communication skills and ability to work collaboratively in a team environment
Proficiency in English is an advantage
Can work full-time

Job Responsibility

Assist in monitoring and ensuring the quality of processes across various projects within the company
Support the implementation of quality assurance (QA) standards and procedures to maintain compliance with company policies and client requirements
Participate in reviewing and auditing project documentation, ensuring all processes align with QA best practices
Collaborate with team members to identify process improvement opportunities and propose solutions
Assist in preparing QA reports, tracking performance metrics, and highlighting areas for improvement
Support QA team in conducting training sessions for other departments on quality standards and practices

What we offer

Monthly allowance up to 6.000.000 VND
Flexible working hour
Comprehensive training programs to enhance your QA knowledge and skills
Working in One of the largest digital transformation agencies – A professional English environment
Free English, Japanese, and professional training packages
Firm’s Certified Qualifications Sponsorship for career development
Annual company trip inside or outside Vietnam
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc

Fulltime

New

Process Automation Lead

We are seeking a forward-thinking Process Automation Lead to design, drive and i...

Location

United Kingdom , London

Salary:

Not provided

Tripadvisor

Expiration Date

Until further notice

Requirements

Automation & Process subject matter expert with 5+ years experience in customer contact-centre operations
Proven track record in process improvement and optimisation and automation aligned with Six Sigma Methodology
Strong working knowledge and understanding of AI and automation concepts: chatbots, workflow tooling and predictive analysis
Proven ability to design and execute process optimization
Comfortable working with technical teams and external vendors to translate CS business needs into delivery
Close-Loop resolution for product or process blockers causing customer friction with measured impact
Customer obsessed mindset, advocating for simplicity and putting yourself in the shoes of the customer
Communication: strong influencing skills with ability to articulate issues to internal stakeholders (required)
Strategic thinker: with strong influence skills and ability to leveraging data (required)
Data Driven: Leverage data to identify improvement opportunities, A/B test mindset (required)

Job Responsibility

Process optimization: Leverage customer insights and data analytics to identify process gaps in automation and Human-Assist, to simplify service solution and speed to resolution for our customers
Process Mapping: Discovery mapping sessions leveraging Six Sigma methodologies to identify pain points and high friction to resolution for our customers
Close-Loop Resolution: identify root-cause product or process blockers causing customer friction with measured impact, work between Product & Engineering on milestone sprint for actionable improvements
Workflow Automation: re-engineer workflows to simplify and automate routine tasks, improving speed and resolution accuracy
Human-Assist Tooling: Partner with internal product and engineering teams to define Human-Assist tooling requirements and integration into our single CRM platform
Operational Cost: Identify high impact opportunities that reduce Human-Assist that enhance the service resolution for a customer, ensuring reducing friction / barriers
Project-Management: Oversee end-to-end implementation, ensuring solutions are scalable, measurable and aligned with the service-solution strategy

What we offer

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
“Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like
Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
Donation matching. Give back? Give more! We match qualifying charitable donations annually
Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
Travel perks. We believe that travel is employee development, so we provide discounts and more
Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
Health benefits. We offer great coverage and competitive premiums

New

Automation Test Fresher

– Learn and participate in building automated test scripts for Web, API, or Mobi...

Location

Vietnam , Hà Nội

Salary:

Not provided

SmartOSC

Expiration Date

January 31, 2026

Requirements

Final-year student or recent graduate in Information Technology, Computer Science, or related fields
Basic understanding of software testing concepts and the software development life cycle (SDLC)
Familiarity with at least one programming language (e.g., Java, JavaScript, Python, etc.)
Interest or experience in automation testing tools such as Selenium, Katalon, or Postman is a plus
Good English skills

Job Responsibility

Learn and participate in building automated test scripts for Web, API, or Mobile applications
Support in analyzing requirements, writing test cases, and executing test plans
Assist with regression testing, performance testing, and bug reporting
Run test scripts using tools such as Selenium, Katalon, Cypress, or Postman (for API)
Collaborate with developers and QA team members to ensure product quality
Receive training on Agile/Scrum testing processes, CI/CD workflows, and automation frameworks

What we offer

Attractive monthly allowances based on performance: up to 6.000.000 VND during the training period
A 3-month on-the-job training program designed to enhance your business analysis skills and knowledge
Guidance from experienced mentors and hands-on experience in real projects
Clear career development path with opportunities for advancement within SmartOSC
Working in One of the largest digital transformation agencies – A professional English environment
Free English, Japanese, and professional training packages
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

New

Fresh Developer

Participate in software development projects using ReactJS, NodeJS or React Nati...

Location

Vietnam , Hà Nội

Salary:

Not provided

SmartOSC

Expiration Date

January 31, 2026

Requirements

Final-year student or graduate in Information Technology or related fields
Good English skills, especially in communication (equivalent to IELTS 6.5 or above)
Solid understanding of programming fundamentals (Databases, database structures), JavaScript, HTML, and CSS
Basic knowledge of Object-Oriented Programming (OOP)
Understanding of ReactJS / NodeJS / React Native is a plus
Experience in web/app development projects
Able to commit to full-time training (minimum 3 months)

Job Responsibility

Participate in software development projects using ReactJS, NodeJS or React Native
Work closely with mentors and senior developers to design, code, test, and deploy applications
Write clean, maintainable, and well-documented code
Troubleshoot, debug and upgrade existing systems when required
Continuously learn new technologies, frameworks, and best practices in software development

What we offer

Attractive monthly allowances based on performance during the training period
A 3-month on-the-job training program designed to enhance your skills and knowledge in cyber security
Guidance from experienced mentors and hands-on experience in real projects
Clear career development path with opportunities for advancement within SmartOSC
Working in One of the largest digital transformation agencies – A professional English environment
Free English, Japanese, and professional training packages
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

Fulltime

New

Project Coordinator

Project Coordinator Fresher position at SmartOSC.

Location

Vietnam , Hà Nội

Salary:

Not provided

SmartOSC

Expiration Date

January 31, 2026

Requirements

Final-year student or recent graduate in IT, Computer Science, Software Engineering, or related fields
Good English communication skills (speaking, listening, reading, writing)
Strong organizational, time management, and teamwork skills
Proactive, enthusiastic, and eager to learn

Job Responsibility

Assist in managing IT projects from initiation to delivery
Monitor project progress, documentation, and deliverables
Communicate and coordinate with internal teams and clients to ensure timelines are met
Prepare reports, meeting notes, and necessary project documentation
Support PM with administrative tasks related to projects

What we offer

Monthly allowances up to 6.000.000 VND based on performance
A 3-month on-the-job training program designed to enhance your skills and knowledge
Guidance from experienced mentors and hands-on experience in real projects
Clear career development path with opportunities for advancement within SmartOSC
Flexible working hour
Working in One of the largest digital transformation agencies – A professional English environment
Free English, Japanese, and professional training packages
Firm’s Certified Qualifications Sponsorship for career development
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

New

Fresh React Native Developer

Location

Vietnam , Hà Nội

Salary:

Not provided

SmartOSC

Expiration Date

January 31, 2026

Requirements

Final-year student or graduate in Information Technology or related fields
Good English skills, especially in communication (equivalent to IELTS 6.5 or above)
Solid understanding of JavaScript/TypeScript, ReactJS, and React Native fundamentals
Knowledge of RESTful APIs, Git, and mobile app lifecycle
English proficiency (able to read technical docs and communicate with the team)
Eagerness to learn, good problem-solving skills, and a teamwork mindset

Job Responsibility

Participate in developing mobile applications using React Native
Collaborate with the project team (developers, designers, testers, BAs) to deliver high-quality apps
Learn and apply best practices in coding, UI/UX, and performance optimization
Support troubleshooting, debugging, and improving existing mobile apps
Continuously learn new technologies and contribute ideas to the team

What we offer

Attractive monthly allowances based on performance during the training period up to 6.000.000 VND/moth
A 3-month on-the-job training program designed to enhance your skills and knowledge in cyber security
Guidance from experienced mentors and hands-on experience in real projects
Clear career development path with opportunities for advancement within SmartOSC
Working in One of the largest digital transformation agencies – A professional English environment
Free English, Japanese, and professional training packages
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

Fulltime

New

Business Analyst

Location

Vietnam , Hà Nội

Salary:

Not provided

SmartOSC

Expiration Date

January 31, 2026

Requirements

Have a good knowledge of software development process
Advance using Microsoft Visio, Prototyping, Wireframe & use case tools
Strong business analytical skill and logical mind. Be able to grasp the complex software system and learn quickly
Ability to communicate complex ideas clearly and effectively
Good design documentation is required. Experience in creating clear, concise documentations
Good UML knowledge is a great asset
English fluency, especially in writing and reading
Good communication, presentation and management skills
Enthusiastic, responsible, willing to learn new things and ability to work under pressure, available to work at any time
Ability to identify and frame issues that can be addressed with AI solutions, Skilled in presenting and explaining complex AI concepts to non-experts

Job Responsibility

Understand customer business process, needs and requirements
Analyze the requirements from customers in business view and end-user view
Ensure business requirements are fully understood by Development and provide input to design and product specifications
Document functional and business requirements
Create wireframes, activity diagrams and system process flows
Track all change requests from customer. Manage all requirements, specifications, change request of the project
Work with development team to go over the specification, Q&A, consult the solutions or figure out the problems
Other tasks assigned

What we offer

Attractive salary package, salary review twice a year
Flexible working hour (between 7:30am – 7:30pm on staff’s preference)
Premium health care up to $3,000/year
Working in One of the largest Ecommerce Agencies in South East Asia
Professional English environment
Free English, Japanese and professional training packages
Firm’s Certified Qualifications Sponsorship for career development

New

Solution Architect

Location

Vietnam , Hà Nội

Salary:

Not provided

SmartOSC

Expiration Date

January 31, 2026

Requirements

As a solution architect, you are required to code and design architectures to fit with business requirements and help customers succeed in their business
Solid experienced at least 1 top programming language, such as Java, PHP, Golang, C# .NET, Python, etc
Having a DevOps mindset and DevOps skills
Experienced in microservices architecture design
Experienced in API development design for Web and Mobile applications
Experienced in designing and implementing CI/CD Pipelines
Experienced working with Containerization, Virtual Machines such as Docker, VMWare, and Orchestrators such as Kubernetes Engine
Experienced working at least 1 Public Cloud such as AWS, GCP, MS Azure, etc.
Experienced with both database and application systems from On-Premises to Cloud
Experienced working with SQL, NoSQL Databases such as MySQL, SQL Server, Oracle DB, MongoDB

Job Responsibility

Along-side Pre Sales technical and Sales at foreign markets (such as Australia, Thailand, Singapore, EU,..) to provide broad expertise in digital services to customers (Ecommerce, Fintech, … business). Participating in the construction of system architecture, building and ensuring architectural standards in accordance with business or development requirements
Designing, describing, and managing solution engineering to match it with specific business problems of customers
Leading the practice and introducing the overall technical vision to clients
Transferring effectively project details to Delivery Department to ensure implementations are in line with client requirements

What we offer

Attractive salary package, up to 4000$, plus commission
Salary review twice a year
Flexible working hour (between 7:30am – 7:30pm on staff’s preference)
Premium health care up to $3,000/year
Working in One of the largest Ecommerce Agencies in South East Asia – Professional English environment
Free English, Japanese and professional training packages
Firm’s Certified Qualifications Sponsorship for career development
Annual company trip inside or outside Vietnam
Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

Copado Administrator/Salesforce Administrator

Ocean Blue Solutions

Location:
United States , Columbus

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Copado Administrator/Salesforce Administrator

Process Quality Assurance Fresher

Process Automation Lead

Automation Test Fresher

Fresh Developer

Project Coordinator

Fresh React Native Developer

Business Analyst

Solution Architect

Copado Administrator/Salesforce Administrator

Ocean Blue Solutions

Location:United States , Columbus

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Copado Administrator/Salesforce Administrator

Process Quality Assurance Fresher

Process Automation Lead

Automation Test Fresher

Fresh Developer

Project Coordinator

Fresh React Native Developer

Business Analyst

Solution Architect

Location:
United States , Columbus

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 05, 2026