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Coordinator US Family Health Plans Sales II - HP Sales

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CHRISTUS Health

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Location:
United States , Irving

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

The Coordinator US Family Health Plans Sales II role will take a primary role in contributing to the success of the day-to-day growth strategy by providing support to the sales Director. This position is responsible for building and maintaining a positive and professional relationship with field Coordinators and their contracted navigators. Including internal stakeholders.

Job Responsibility:

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Participation and sometimes leading weekly implementation meetings regarding enrollment platforms, onboarding/contracting status, and providing updates on sales Metrix
  • Develop training material and provide training/guidance to the team and navigators on products, services, benefits, process and available tools
  • Partner in training opportunities with the sales management team
  • Participating in needs assessments to determine gaps in processes that may lead to training opportunities
  • Provide a high degree of customer service to all Management, the Sales Teams and contractors to ensure for growth and retention for CHRISTUS Health Plan members
  • Manage the inside support requirement of multiple inquiries from the team and navigators
  • Maintain relationships, answer inquiries from the team via email, telephonic and/or any alternate communication
  • Research and provide resolution as established by department Key Performance Indicators (KPI’s)
  • Acts as a subject matter expert for all CHRISTUS Health Plan benefits for each line of business
  • Maintain enrollment and tracking system utilizing DOD database and internal processes to monitor timely and accurate processing of membership applications
  • Work on special projects to identify internal and external trends that may influence and/or predict unusual marketing and enrollment activity
  • Work with internal compliance staff to monitor sales regulations and adherence to State and Federal Marketing guidelines
  • Work with systems to ensure appropriate data is collected for audition purposes
  • Identify solutions for any issues that arise and troubleshoot to ensure resolutions to maintain compliance with regulations

Requirements:

  • High School Diploma required
  • Bachelor’s Degree in related field (i.e. Health Care Administration, Marketing, Business Administration, Math) preferred
  • 1-3 years of experience in the Health Insurance industry required
  • 3 or more years of experience in the Sales industry is preferred
  • Life and Health Insurance License preferred
  • Must be proficient in PowerPoint and Excel
  • Must have analytics ability to organize and prioritize work to meet deadlines
  • Must have good judgment, initiative, and problem-solving abilities
  • Must have ability to handle and resolve complex issues with little assistance
  • Must have excellent communication skills both verbal and written
  • Must be able to travel up to 25%
  • Must be able to apply systems thinking to generate solutions
  • Should have related Marketing experience, including high level of expertise with health insurance statistical analysis
  • Must be proficient in Microsoft Office products including Excel, Access, and PowerPoint
  • Must have experience developing and maintaining database systems tracking sales activity

Nice to have:

  • Bachelor’s Degree in related field
  • 3 or more years of experience in the Sales industry
  • Life and Health Insurance License

Additional Information:

Job Posted:
January 24, 2026

Employment Type:
Fulltime
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