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This position offers an excellent opportunity to enter the field of Revenue Management while developing a comprehensive operational perspective through a dual role. The position is divided between 50% Reservations and 50% Revenue Management, providing a full understanding of the sales cycle and revenue optimization. In the Revenue Management function, the Revenue & Reservations coordinator supports the optimization of the hotel’s room revenue by assisting the Revenue Manager in implementing and developing effective inventory and pricing strategies. These strategies are based on demand forecasting, market trends, and historical data analysis. In the Reservations function, the role ensures the handling of reservation requests, guarantees accuracy of information within the systems, and contributes to delivering a seamless and high-quality guest experience. This role also supports commercial strategies by ensuring strong alignment between distribution, pricing, and availability management. This position represents an ideal opportunity to develop the skills required to grow into a future Revenue Management role.
Job Responsibility:
Assist the Revenue Manager in analyzing commercial performance and key performance indicators
Support the implementation of pricing and inventory management strategies
Contribute to forecasting and market trend analysis
Maintain and monitor distribution systems and RMS
Support the preparation of reports and analysis for various departments
Manage individual and group reservation requests across multiple channels
Ensure accuracy of information and correct application of pricing policies
Maximize upselling and upgrade opportunities
Communicate effectively with operational teams to ensure guest satisfaction
Maintain high standards of service quality and administrative follow-up
Requirements:
Strong interest in building a career in Revenue Management
Excellent analytical skills and strong technical abilities
Detail-oriented, well-organized, and structured
Good understanding of hotel operations
Team player with strong communication skills
Fluency in French and English (additional languages are a plus)
Previous experience in reservations, front office, or revenue management is preferred
Interest in the brand pillars of W Hotels: body, taste, scene, sound, and stance
Nice to have:
Fluency in additional languages beyond French and English