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Responsible for scheduling Providers and ancillary staff in Minute Clinics to ensure adequate market coverage with the goal of keeping the clinics open 100% of the time. The MinuteClinic Region Coordinator must be able to navigate multiple scheduling platforms and look at overtime, the needs of clinic and understand the dynamic work environment and identify unique staffing needs of retail health clinics.
Job Responsibility:
Scheduling and coordinating the work schedules (Clinical & Non-Clinical) of Providers and ancillary staff utilizing various scheduling tools while managing multiple regions/states
Scheduling markets that have established a rotating schedule
Supporting all markets with on call duties and replacement of staff as needed
Scheduling based on policies and procedures and scheduling timetable
Ensuring that markets are within staffing & scheduling budget
Generate reports to ensure minimum hours/weekend shift requirements are being met
Identify trends in OT and non-clinical hours
Create monthly financial trend reports for Area Directors and Chief Nurse Practitioner Officer
Coordinate schedules with market leadership to find providers to fill open shifts caused by vacations, sick days, disability leave, jury duty, and last-minute vacancies while minimizing overtime
Recognize staffing needs according to seasonality and work with the market leadership to develop the right staffing model and forecasting
Maintain/create provider and ancillary staff profiles in scheduling system
Support maintenance and updates to any provider/ancillary staff information
Create Orientation schedules
Updates to Clinical Management tool and other scheduling tools daily
Requirements:
1 year minimum in scheduling
Knowledge of Workforce Scheduling Practices
Deadline oriented
Attention to Detail
Critical Thinker
Problem Solving
Customer Service
Negotiator/Influencer
Ability to work independently or with others in a fast-paced environment (in-person or virtually)
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