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Coordinator - Promotional & Branded Merchandise

United States, Buffalo 20.00 - 22.00 USD / Hour · Job Posted February 20, 2026
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Job Description

The Coordinator – Promotional & Branded Merchandise will be integral to delivering customized, high-quality branded solutions to our customers and partners. This role will manage the sourcing, production, and delivery of promotional and branded merchandise, ensuring all products reflect our clients’ brand identities and marketing objectives. The focus will be on providing exceptional service to both internal teams and at times, external clients, helping to effectively promote the client’s brand through thoughtfully designed merchandise. The role will work directly with vendors, sales and the creative team to ensure products meet deadlines, stay within budget, and exceed quality expectations.

Job Responsibility

  • Collaborate closely with our sales and account management team to understand the clients’ promotional needs and brand requirements
  • Provide guidance on product options, design ideas, and optimal strategies for branded merchandise
  • Source a wide range of branded promotional products, from apparel to tech items, that align with client goals
  • Maintain vendor relationships and negotiate terms to ensure the best pricing, quality, and delivery times
  • Deliver creative product offerings, current with trends in the industry
  • Work with the creative team to customize designs, coordinate art proofs, and ensure all artwork and branding is appropriately applied to products
  • Build and prepare custom Catalogs for clients
  • Oversee the end-to-end process for all promotional merchandise orders, from initial consultation with sales team, to order entry, order follow through, and final delivery
  • Manage timelines, track orders, and ensure all project milestones are met
  • Rectify any order issues in a timely and professional manner
  • Ensure all merchandise meets both company and client expectations for quality, branding, and functionality
  • Make payments to vendors as needed

Requirements

  • Bachelor’s degree or 3 years of related work experience
  • Promotional Products Industry experience preferred
  • Familiarity with sourcing, purchasing, sales and negotiating
  • Ability to source products through ASI software, SAGE software and thorough internet searches
  • Well-developed oral and written communication skills
  • Strong organizational and problem-solving ability
  • Strong computer skills and the ability to use AI
  • Ability to meet deadlines and work independently
  • Effective prioritization skills, and the capacity to work efficiently without sacrificing quality
  • Strong attention to detail

Nice to have

Promotional Products Industry experience preferred

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

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