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The Coordinator – Promotional & Branded Merchandise will be integral to delivering customized, high-quality branded solutions to our customers and partners. This role will manage the sourcing, production, and delivery of promotional and branded merchandise, ensuring all products reflect our clients’ brand identities and marketing objectives. The focus will be on providing exceptional service to both internal teams and at times, external clients, helping to effectively promote the client’s brand through thoughtfully designed merchandise. The role will work directly with vendors, sales and the creative team to ensure products meet deadlines, stay within budget, and exceed quality expectations.
Job Responsibility:
Collaborate closely with our sales and account management team to understand the clients’ promotional needs and brand requirements
Provide guidance on product options, design ideas, and optimal strategies for branded merchandise
Source a wide range of branded promotional products, from apparel to tech items, that align with client goals
Maintain vendor relationships and negotiate terms to ensure the best pricing, quality, and delivery times
Deliver creative product offerings, current with trends in the industry
Work with the creative team to customize designs, coordinate art proofs, and ensure all artwork and branding is appropriately applied to products
Build and prepare custom Catalogs for clients
Oversee the end-to-end process for all promotional merchandise orders, from initial consultation with sales team, to order entry, order follow through, and final delivery
Manage timelines, track orders, and ensure all project milestones are met
Rectify any order issues in a timely and professional manner
Ensure all merchandise meets both company and client expectations for quality, branding, and functionality
Make payments to vendors as needed
Requirements:
Bachelor’s degree or 3 years of related work experience
Promotional Products Industry experience preferred
Familiarity with sourcing, purchasing, sales and negotiating
Ability to source products through ASI software, SAGE software and thorough internet searches
Well-developed oral and written communication skills
Strong organizational and problem-solving ability
Strong computer skills and the ability to use AI
Ability to meet deadlines and work independently
Effective prioritization skills, and the capacity to work efficiently without sacrificing quality
Strong attention to detail
Nice to have:
Promotional Products Industry experience preferred
What we offer:
medical, dental, vision, life and disability insurance, paid vacation, and 401k plan