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The Coordinator of Residential Services supports campus housing operations by ensuring safe, well-maintained, and student-ready environments. This role supervises Operations Assistants, manages room inspections, coordinates with Facilities Services on maintenance and space readiness, and oversees work order follow-up. The Coordinator also administers key control, manages housing inventory systems, tracks student satisfaction, and uses data and collaboration to support continuous improvement and operational effectiveness.
Job Responsibility
Hire, train, supervise, and develop Operations Assistants
Coordinate the Room Inspection process, including mid-year, end of semester, summer conference, and pre-fall inspections
Administer functions that promote a collaborative relationship between University Housing and the Division of Facilities Services
Establish and maintain a method to track student requests and satisfaction related to the condition of residential spaces
Analyze the data collected to present to leadership for recommendations
Oversee key management and distribution for University Housing staff
Facilitate tracking and managing University Housing supplies
Support initiatives managed by the Associate Director of Housing Facilities