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A company in Ville Saint-laurent is seeking a dedicated Coordinator, Internal Operations Support to act as the central hub for the efficiency of our service teams. This essential role focuses exclusively on internal logistical support, ensuring that our technicians or field teams have all the necessary resources at the right time to execute their tasks. If you excel at organizing workflows, managing resources, and inter-departmental communication, we invite you to apply.
Job Responsibility:
Planning and Logistics Optimization: Manage and optimize the work schedules of internal teams (technicians, installers, etc.) by maximizing route efficiency and resource allocation
Work Order Management: Receive, prioritize, and distribute internal work orders to teams, ensuring all necessary information is documented for execution
Procurement Support: Coordinate the ordering, tracking, and distribution of equipment, tools, and parts required for field operations, in liaison with the purchasing department
Inter-Team Coordination: Ensure fluid and constant communication between field teams, the warehouse, and administrative departments (R&D, Engineering, Logistics)
Documentation and Systems: Maintain the work order management system (ERP or FSM) up-to-date, ensure intervention reports are properly completed by the teams, and compile activity data
Process Improvement: Identify logistical bottlenecks and propose solutions to optimize internal support processes
Requirements:
A minimum of 2 to 4 years of experience in logistics coordination, internal scheduling, or service operations support (without direct client interaction)
College Diploma (DEC) in Logistics, Operations Management, or a related field
Advanced proficiency in resource planning software (ERP) or Field Service Management (FSM) systems, as well as the Microsoft Office Suite (Advanced Excel is an asset)
Exceptional capacity for analytical thinking, rapid problem-solving, and adherence to rigorous processes
Excellent team spirit, clear communication, and ability to mobilize teams
bilingual required
What we offer:
Compensation based on experience and market standards
Work Environment focused on achieving operational objectives and teamwork
Job Stability in a growing sector
Career Opportunities and development of your operations management skills
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